U.S. Bank

Horrible, absolutely horrible! The worst customer service for an institution that uses what we give them to make money and give us a measly >1% in return. They should treat us with respect because if we don't give them our money they will go out of business yet we're nothing to them. Even for large depositors which I am one.

Banks used to know who you were, sometimes by name but at least by face and we used to recognize the employees. Now, unless your bank balance is plastered to your forehead you're not treated like a necessity to them. And, try and get your money if it's a large sum. You can't. You have to place an order and they'll have it in a week. Since when is cash on backorder? It's a bank, right? they're supposed to have money. And, they're a national bank, not just a tiny family bank so, you'd expect not to have any issues getting YOUR MONEY. Wrong! They'll lie to keep from giving you your money. They'll give you a check (cashier's check) but then you have to know to whom you'll give the check and the check can only be spent in one place. Not like cash which can be spent where ever you may choose.

Banking as a whole is a scam but US Bank is at the top of the list. Good luck trying to find a small bank that will treat you as a customer that deserves the respect because without your money they are nothing. They are all bought up or consumed by national banks like US Bank, Chase, BMO, et al. If you can find a small bank near you switch to it or find a credit union to which you are qualified to be a member. You won't regret it. You'll become a person again and no longer just an account. Some things are wonderful as technology advances and laws are rewritten. Then again, some of the good things in life are lost because bigger is better and greed is good. This customer is done with US Bank or any other national bank. I guess I'll keep my money in my mattress until I find a small bank that deserves my business. US Bank does not.