United States Postal Service

10/19/2016 - I was hassled about the way I attached the first class mail labels to 6 packages on the 17th. Now 2 business days have passed, & the tracking information on all six packages have yet to be updated. Leaving me to worry that these were set aside by this lady who felt the need to flex what little bit of power she had. Furthermore, I've called twice, leaving voice messages on their answering machine service, & no one has reached out to me yet.

10/20/2016 - 3 business days had passed since dropping them off. They finally returned my call. Only to be told that they are returning my packages due to the labels not being attached to a one side. Pretty shady of them to do when the clerk told me she would "make an exception", & they would go out Monday evening. Now I know she flat-out lied to me, & sat them aside without scanning them in. I was informed at my local PO that branch was completely at wrong, & that my packages should've been shipped without question.

10/22/2016 - Rather than the clerk telling me she wouldn't actually "make an exception" after all, & hand them back to me in person, the Collins Road Post Office waited until Thursday the 20th to put my packages in an envelop, & return them to me. Keep in mind, this cost them $26 in shipping. They also stamped all of the labels with "return to sender", as an attempt to void the labels, & leave me jumping through hoops trying to get a refund. At the Jackson Crossing post office (where I normally drop off all of my packages), the clerk was able to wipe off the red ink in most spots, because I put tape over the addresses & edges to make sure the labels are durable. She then proceeded to ship them out like they should've been in the first place.

All of the tracking info has updated to confirm they are on the way to their destinations. Thankfully, all of my customers were understanding. I gave all 6 of the customers $5 refunds for the inconvenience. This disruption in my business was completely unacceptable.