Ecco Nails & Spa

If I could give zero stars, I would! I'm new to central FL and decided to give this nail salon a try. HUGE MISTAKE!!!! During my spa pedicure, the tech used the microplane (cheese grater) to remove a pea-sized chunk of my big toe. She didn't even notice as she was talking to someone seated behind her. I ripped my foot away. She did apply antiseptic, but then tried to put my foot back into the pedicure tub. I actually had to tell this woman that could cause an infection. How is she licensed not knowing this?!?! She talked to the manager and then proceeded to charge me full price. No apologies. No acknowledgement from the manager.

Stay away from this place!

I needed a nail salon in Lake Mary that was conveniently located between work and home. I stumbled onto this one and I absolutely love it. Great staff, great atmospehere and great results!!

The best nail salon in Lake Mary as far as I'm concerned. I tried several in the area prior to coming to this salon. The salon is beautiful and clean and the staff is truly friendly. You will love it here!

Brought my daughter here for a mani for me and a pedi for her. We've been here now for over two hours and were still not finished

Don't go here please. I was looking for a good place to do my nails, well I thought I found it, until one day I decided to do the eyelash extensions because didn't had the time to go to my usual person. Well the guy that was doing my nails highly recommended this lady because she been doing eyelash extensions for years, so I went into the little room, first of all she put a whole strip of lashes......but I can't open my eyes, second it smells like crazy glue, and I asked her and she said no, my eyes were so irritated that she brought me a fan. Well I left and could not drive home, my eyes were on fire and the eyelashes looked like trash. After this was a nightmare, everyday my eyes were so irritated to the point that I had to walk with eyedrops. Well I called Hugh the main guy there, I asked if she could remove this from my eyes, he said oh sorry come and she put a solution and take off. Went there, sat on a chair and she put this liquid in my eyes that when the drop was coming down my face was burning like hell. Well, she did it .3 times and the eyelash was still there. My husband upset asked her what she used to glue the lash and she told him a name that we googled and doesn't exist. So crazy glue right......had to pay someone else $50 to remove this and they could not believe the clumps of glue that I had to the point that they took pictures and everything. Please don't consider this people to do lashes, go to a professional, this was my eyelash nightmare.

The staff @ ecco nails are AMAZING. They provide excellent customer service and they always do a fantastic job on my nails. I highly recommend them to anyone that is looking for a great nail salon in Lake Mary. It is by far my favorite!

I am new to the area and have a hard time finding the good nail salon. I have been in couple places but quite disappointed about the services. Luckily I found this nail salon and they offer the best service ever, along with professional manner. You should give it a try !!! 2 thumbs up for this one,

I used a groupon and had an amazing pedicure.

I have never enjoyed a nail salon as much as this one. From the moment you walk in you can tell that it is not your normal neighborhood nail salon. This salon is beautifully decorated, there is always calming music playing, and it's HUGE! But that isn't even the best part. Their customer service goes above an beyond. The manager, Hugh, knows his customers by name. My nails always look wonderful and their waxing artist always does a great job. Do yourself a favor and make this your regular nail salon, I did!

I bought a Groupon.Com coupon.. Was super excited! Called their phone.. No answer for days! I sent an E-Mail to their website E-Mail address.. Still no response. I drove 12miles to just go there after finding time between my baby & my husband. I arrived... They had a Grand Opening sign out. I thought okay.. this is why they don't answer the phone or respond to e-mails. Walked inside at 4:00pm... I was greated by a guy that said "Can I help you?" I respond... " I have a Groupon.Com Coupon. I tried to make an appointment 1st. I Called & E-Mailed for days no picking up the phone or a response." The guy said.. "We are busy and you must call to make an appointment!" I said "How when I told you I called and E-Mailed?" He said "Go home and keep calling to make an appointment!!!" I said I am here can you make me one? He said "No keep calling!". It was not relaxing nor were the ones I met that work there friendly. I will soon be calling Groupon.Com for a refund! Don't go here!

You will love this salon's relaxing atmosphere and expertly-trained estheticians and nail technicians.