More Info
- General Info
- * Family Owned & Operated Since 1985 * "Auto Service Done Right" * Master Technicians * Pick-Up & Delivery Service Available * Licensed Smog Test & Repair * Appointments Available ASSOCIATION BBB Member ASE Certified
- Email Business
- BBB Rating
- Services/Products
- * Complete Foreign & Domestic Auto Repair * Tune Ups * Brake Service * Electrical Work * Transmissions * Valve Jobs * Clutches * Engine Rebuilds * Fuel Injection * Carburetor * Scheduled Maintenance Service BRAND * Tech-Net
- Brands
- Centerforce, Detroit Diesel, Raybestos
- Payment method
- mastercard, debit, check, cash, discover, visa
- Other Link
- Other Email
- Social Links
- Categories
GalleryView all (1)
Reviews
07/17/2009
I chose La Mesa Auto Care because they were a member of the BBB and had been in La Mesa since 1986. What I found was that I was misled as to the cost for repairs and then charged more for a used part then I would have been charged to buy the new one.
I was quoted an estimate of $600, called my husband for agreement on spending it, then when I told La Mesa Auto Care to go ahead and do the work the owner said he was mistaken about the cost of the parts and that it would be $800, but that he might be able to get the $300 fuel evap. canister for less used, if I wanted him to try. I said sure and then called around to see if I could help find a used part to save them time finding one. When I called back to let them know I found a part they said they had found one for $50, so not to worry, it was being delivered.
When I went to pickup my car it cost me $700, which I expected to be less with the cost of 2 of the parts being lower. I was told that they had to drive to get the part (which I would have been willing to get myself) at $85 an hour for 3 hrs and then they charged me $140 for the part instead of the $50 they paid, some markup is reasonable but 3x the original price, so I paid $395 for the used part instead of $300 for a new one. Being a military member on a tight budget I am greatly disappointed and feel taken advantage of and will never trust La Mesa Auto Care with my automotive care needs.
The only service I was satisfied with was the girls that were employed at the front counter. They were wonderful.
12/29/2007
I have been having my cars service there for over 6 years .They are high end service and top notch staff that you can trust.
Marc S.
12/13/2007
The reps take care of your repairs and excellent followup by Matt
12/12/2007
The owner and wife have an excellent repair and honest.Get the work done by the best
Details
Phone: (619) 469-1966
Address: 8692 La Mesa Blvd, La Mesa, CA 91942
Website: http://www.lamesaautocare.com