Pier 1 Imports

Just called your location and spoke to someone by the name of Brandy. I asked her for a managers name so that I could call back this evening to follow up on a question as "she requested and instructed that I do". Because my request was obviously outside of the bounds of what she wanted to deal with she hung up the phone in my face. Had the conversation been recorded I am sure you as a company would have been appalled that someone so discourteous is dealing with your customers. Please provide Brandy with customer service training. She seriously lacks professionalism, tact and grace. You're still one of my all time favorite stores!!!! But seriously, major attitude adjustment in order for Ms. Brandy!!! Thanks a bunch. I will also be calling the manager who's name Brandy would not give me........

Just called your location and spoke to someone by the name of Brandy. I asked her for a managers name so that I could call back this evening to follow up on a question as "she requested and instructed that I do". Because my request was obviously outside of the bounds of what she wanted to deal with she hung up the phone in my face. Had the conversation been recorded I am sure you as a company would have been appalled that someone so discourteous is dealing with your customers. Please provide Brandy with customer service training. She seriously lacks professionalism, tact and grace. You're still one of my all time favorite stores!!!! But seriously, major attitude adjustment in order for Ms. Brandy!!! Thanks a bunch. I will also be calling the manager who's name Brandy would not give me........