Westwood Village Apts.

This complex isn't even worth 1 star, these people are so worthless! Should've known there would be problems when I couldn't move in on moving day because the manager was too incompetent to start cleaning the apartment before moving day. And it's all gone down hill from there.

The management is useless. They don't have any clue what they're doing. And when they're called out on it, they add ridiculous charges to our bill that they couldn't explain.

Maintenance is a joke!!! When a problem arises, you'd be lucky if they come out the same day. If they actually fix the problem the first time it would be a miracle of God. So expect a week or two to wait and then they'll have to come back several times to do the job right. Better yet, keep the Irving Code Enforcement officer's number handy. File a complaint and forward it to the district manager for U.S. Residential, LLC at kterrell@usrgroup.com. That will at least force them to get off their worthless butts and do something.

Maintenance is just as rude and useless as the office staff. I actually had to call 9-1-1 today because the head maintenance thug came into my apartment, got all up in my face and was threatening to assault me. Those clowns sure have class!

So the bottom line, don't rent from here, you will regret it!!!!