Oil Stop Drive Thru Oil Change

Please beware and stay away of these slimebags. Three Cees did $750 dollars worth of damage to my mom's car on 10/10/2009. I'm a DIYer and I know machinery breaks down from time to time but I could not believe the lengths - not taking phone calls, lying - management would go to avoid paying for the damage. The car behind her hit her and the right fender of her van got slammed by their 200 lb under-carriage brush, knocking her off the rail.



She waited for an hour in their lobby while they "investigated" the incident but basically tried to make her go away by leaving her sitting there and ignoring her. I came and looked at their equipment myself and regret to say that it indeed looked shoddy; there are NO safety controls to keep the car from slipping off the track in the event of a rear-end collision (my theory of what happened). Finally, Chris, the manager, came up and told me that it wasn't Three Cees fault, saying that the damage may already have been there when she drove in, and basically implying that we were trying to con him - absolutely outrageous.



Yes, it was a cheap wash at $6, but in dealing with this issue the manager 1) accused Mom of trying to con him 2) has ducked my calls and 3) lied to me, saying this is the only time an accident has ever occurred in the nine years since they've been open - having seen the equipment, I wasn't buying it; he changed his story when I told him so and told me that his CPA had allowed him to write checks in the past but wouldn't let him settle for amounts over $200.



Along with taking these shysters to small claims court I will be filing a complaint with the Better Business Bureau. In the meantime, save yourselves the grief and get your car washed at a decent business.