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02/14/2014

Overall

UNBELIEVABLE !! BAD!!!!! I ordered for delivery. After an hour (and the delivery person smelling like mj) I got a cold order that was wrong, tasteless and soggy. There was really only one out of 4 entrees that was edible. I called and tried to remain reasonable. When I told them the pot stickers were cold and soggy and tasted like mold - and the hunan beef was the broccoli beef = that was not good (I don't like broccoli) I stopped there and did not complain about the cold mushy orange chicken because at least it had flavor. The Chow mien (white meat only) was good... So to be reasonable, I asked for a simple store credit for the 2 inedible items and ended up throwing the Orange Chicken away as well. So tonight I thought I'd call and have the credit honored by getting 2 orders of Chicken Chow Mien... after 3 minutes of trying to explain what I was trying to do we were finally on the same page.... the total would have been less than my credit so I offered the balance for delivery and part of the tip.... but wait... all of a sudden the same chicken chow mien (white meat only) that I ordered last night was now $2 more to purchase tonight!!! The exact same thing. I orders last night was more $$. So I asked for my money back instead... and was told - "Come and get it!!:- Are you kidding me??? I am disabled, in a back brace, neck brace, do not walk and cannot drive. I told them this ... they said they had to charge me double because of the white meat.... evidently last night I did NOT get all white meat (hard to tell since I through out everything But the chicken chow mien which had almost NO Chicken in it to begin with!! ---. Customer Service is AWFUL ---- The food is poor at best --- They "say" there is no manager available... fumy, every time I've asked for a manager, (last night and tonight) there is never one working at that time!! I ----WILL NEVER ORDER FROM THEM AGAIN... My mother tried to warn me... should have listened to Mom and my Brother about their food and poor service, but because I am so disabled, sometimes I cannot cook for myself so I can't afford to be that picky.... Since they have no manager to take care of this.... I will go to my bank for a refund!!! This time for the entire un-edible meal (excluding the Chow Mien) - If someone cannot speak your language... don't assume you will get what you are asking for or get good or even decent service... I don't say that to be rude... but they sure seemed to NOT care about a customer... just get the job done at any cost.. .doesn't have to be a good job or good food as far as I can tell. LEARN from this review. Don't pay for this over priced, under-serviced and excuse for food!!! (BTW - VERY OILY Chow Mien as well... but in my position, I cannot cook for myself or even grocery shop... so I am limited or would not have ordered from them a second night... I only did so because I had already paid, and was so hungry I didn't care... Had I had anyone to cook for me or a way to eat without ordering "in" - I would have never ordered from them a second time... I have to settle... I hope you don't have to!!

Details

Phone: (702) 492-9458

Address: 2591 Anthem Village Dr Ste 3, Henderson, NV 89052

Website: http://www.chinaagogoanthemvillage.com

More Info

General Info
China A Go Go Restaurant offers authentic and delicious tasting Chinese cuisine at Henderson, NV. China A Go Go's convenient location and affordable prices make our restaurant a natural choice for dine-in or take-out meals in the Henderson community. Our restaurant is known for its variety in taste and high quality fresh ingredients. Come and experience our friendly atmosphere and excellent service.China A Go Go Restaurant offers authentic and delicious tasting Chinese cuisine at Henderson, NV. China A Go Go's convenient location and affordable prices make our restaurant a natural choice for dine-in or take-out meals in the Henderson community. Our restaurant is known for its variety in taste and high quality fresh ingredients. Come and experience our friendly atmosphere and excellent service.
Extra Phones

Phone: (702) 492-9460

Fax: (702) 492-9460

Payment method
discover, amex
Price Range
$
Location
Anthem Village Ctr
Neighborhoods
Henderson, Anthem
AKA

China A Go Go II

China A Go Go 2

Categories
Other Information

Cuisines: Asian, Fast Food, Chinese

Price Range : Below Average

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