Find a business

        Saved to Favorites

        (248) 541-8790CallVisit WebsiteVisit WebsiteMap & DirectionsDirections24011 John R RdHazel Park, MI 48030Write a ReviewWrite Review

        More Info

        General Info
        Ace Hardware is committed to being "the Helpful Place" for hardware, plumbing, tools, grills, garden and more by offering our customers knowledgeable advice, helpful service and quality products -- Hazel Park Hardware,Electrical,Plumbing,Cleaning Supplies,Hand&Power Tools,Paint&Sundries,Lawn&Garden,BBQs,Ace Gift Cards,Key Cutting,Glass/Acrylic Sheet Cutting,Special Orders,Paint Color Matching,Screen Repair
        Brands
        Rust-Oleum
        Payment method
        all major credit cards
        Neighborhood
        Hazel Park
        Other Link

        http://www.acehardware.com/mystore/storeDetail.jsp?store=03331&utm_campaign=localmaps

        Categories
        Garden Centers, Building Materials, Hardware Stores, Paint
        Other Information

        Parking: Lot, Private

        Wheelchair Accessible: Yes

        Price Range : Average

        Bike Parking: Yes

        Pets Allowed: No

        Reviews

        Hi there!
        Rate this business!
        What do you rate this business?First-classBetter than mostAbout what I expectedNot the worst...Disappointing
        Click to Rate
        walter231

        12/13/2012

        Overall
        I try to support small busines...

        I try to support small business but this store gives the worst customer service I have ever experienced. I did not come to this conclusion on just one visit but three visits. I am happy to say there will not be a fourth. I received rudeness from the time I entered the store to the time I left. I was the only customer in the store at the time, now I know why.

        Helpful(0)Flag
        express06

        04/30/2010

        Overall
        Poor

        Went to buy paint brushes and yard waste bags. Asked the price of the bags, $2.99 for 5. Asked if the store did price matching (had taken ad for ACO, bags $1.99) and was told no and if I wanted bags for $1.99 then I could just go to ACO. I then said that I would not need to buy the paint brushes and started to leave when I heard the casher say "Don't come back". I was very supprised to hear that. When I asked to speak to the owner I was told that he was busy and the casher became very rude and started ranting about dealing with customers.

        That was my last visit to that store, I will take my money elsewhere and never spend my money there, also will tell others not to as well.

        Had to click on a star to get the review to go, not worth 1 star.

        claimed iconBusiness Response06/28/2011

        I'm sorry that happened to you. I'm the new owner and i can tell you the employee that treated you that way has been fired. I want your business and hope you give my store a chance. I think you will be happy. Please call me or email me to discuss.

        This listing has been claimed by a business representative.
        Helpful(0)Flag

        Details

        Phone: (248) 541-8790

        Address: 24011 John R Rd, Hazel Park, MI 48030

        Website: http://www.acehardware.com/mystore/storeDetail.jsp?store=03331&utm_campaign=localmaps

        People Also Viewed