Tom O'Brien Chrysler Jeep Dodge - Greenwood

Everyone there was really nice. Angie was my sales rep and she was very helpful. They all did a great job!!!!!

Purchased a 2007 Jeep Compass on May 2014 from this dealership, now it's the end of November 2014 and I'm having an end number of issue with the vehicle, everything from Transmission, starter, struts, mileage, etc.



When I brought the car in after using it for a month with issues about the transmission, they changed the back brakes and said that should solve the issue, and told me that it was my driving style. Took it in again, same issue with transmission and again told me that it was my driving style, took in again with a check engine light illuminated after three months of ownership, they said it was due to the weather.



Took the car to Firestone yesterday, found out all the issues that were lurking under the bonnet of the car.



And now the response from this highly recognized, and accredited dealership is that you don't have a warranty on the car, and you're going to have to take care of all the issues on your own.

My husband and I were looking for smaller SUVs and we looked at the website on Tom O'Brien in Greenwood and found a few vehicles we were interested in. When we showed up to the dealership we were kindly greeted by our salesman, John Niehans. He was very professional and was quick to setting us up for a test drive. We test drove a 2013 Dodge Journey and loved it! We decided to start the finance process and to our surprise it was the easiest process we had experienced!! The sales manager was great to work with and within a very short time we received our approval....with no issues anywhere in the process!! Between our salesman, the sales manager, and the finance guy at Tom O'Brien, we had a flawless, amazing experience!!!!

We always dread buying cars because it seems to be a long, drawn-out process, but not at this dealership. I would HIGHLY recommend buying a vehicle at this dealership. They are straight to the point and have a mission of putting you in the car you want. No games here!

The staff at Tom Obrien are very efficent and truly care about what the customer wants. They wil not try to talk you into something you don't want.