Piedmont Psychiatric Services

I was discriminated against bc I am a stay at home mother with no car while my husband works and has the car. We had an emergency situation where we needed to go out state for a family health related situation. I had no way of coming in for a quick visit therefor dr S would not write me a prescription for what I needed to get through this emergency. I have a long history of depression anxiety and suicidal thoughts. I needed a certain medication so I was able to support my family. Instead The staff was rude and personally maybe thought I was lying. My husband sees the same Dr. And also called for the same type of medicine to help deal with s possible death of his father from cancer. With no questions asked no appointment needed the doctor right away called in the medicine to the pharmacy. He does NOT have a history of anxiety, where I have over a decade history of anxiety depression and sucidal thoughts. And he was treated with the upmost respect and immediately got his treatment. I was told in the same situation NO. Not only was I discriminated against I was also treated as if I didn't matter at all. I never got to talk directly to the doctor only his team members that were very rude and had no empathy what's so ever for me in the same situation my husband is in. I must of called a dozen times leaving messages and returning missed calls. I was completely humiliated and discriminated against. I've been seeing the same dr S for over 2 years where my husband has seen him 2 months total. I was definitely discriminated against and was basically told in other words that I was not as important as my husband wS when it comes to our health problems. Because of those inconsiderate bias medical staff I have been crying nonstop for 24 hours now while trying to pack a family for an emergency trip and take care of what needs to be taken care before we leave. How can one person get help with no documented history of a condition so easily while I got questioned belittled and basically discriminated against in the same situation as my husband. As I know I will end up in the ER because of their lack of empathy and their use of discrimination against a woman.
I do not recommend this office to anyone unless you are a man. Do not expect to be treated with respect or dignity in any emergency type situations. before this happened I would have gave a little bit better of a review but not much. Maybe I just have the dr that has no empathy and lacks the ability to make a patient feel comfortable instead of uncomfortable.
If I could rate this dr and his medical team a big fat zero I would. I never have been discriminated before in my life and to think that the doctor/staff that I trusted to take care of my many mental conditions including low self esteem and sucidal thoughts and bipolar disorder to severe depression did discriminate me in such a horrific way in such a horrible medical family emergency. My opinion of this place has changed from a small positive to a great negative. I will not stand here and be discriminated against while my husband in the same situation same dr same medical staff gets treated with the upmost respect and dignity.
Shame on all 3 of the medical team members that shoved my feelings under the rug and completely 110% helped my husband in the same situation. This is discrimination and I will be reporting this to someone who is in a higher position of this medical practice to protest about how I as a woman was discriminated against. I have a witness to this discrimination l, my husband who sees the same dr and staff in the same building as I go.i deserve an apology from the medical team and from the doctor for making me feel like I was a piece of trash that didn't deserve the same treatment as my husband received. I am a strong woman and I will not be discriminated against ever again from these awful so called medical professionals Do not get treated by these unprofessionals. Go somewhere where respect is not optional.

Very helpful until you question your treatment, then you're belittled put down for questioning their advice. If all you need is a steady supply of pills this is the place for you.

Professional and caring. Exactly what I was looking for.

I have not been to my appointment yet. The only complaint so far is that I am in agreement with another reviewer in that the "phone tag" game for communicating with them is ridiculous! I don't want counseling , just med control. So, I really hope Dr. Smith works out since another reviewer said that is about all he does.

I'm a registered nurse and have worked in both office and hospital settings. I took my daughter to Dr Goodbar for counseling when she was 11. He talked with her for 10 minutes. He told me she was too disconnected to respond to therapy without taking medication. He wrote a prescription for Zoloft. He told me she could schedule an appointment with one of his counselors (not him) only if she took the medication and handed me a checkout slip. When we checked out, his office staff looked at me like I had grown a second head when I handed them a Tricare Prime card (military insurance). They told me that I would have to pay up front because they do not file Tricare which confused me because they were in our network and when I had called for the appointment they said they were in fact a Tricare provider but said nothing about not filing in-office. Overall, I found the office staff to be disorganized and discourteous and Dr Goodbar to be generally unconcerned with my daughter's well-being.

I am not sure why all of this complaining on this site against this business. I have been a patient since 2004. Yes, Dr. Smith does look at his computer but he does listen. He is very helpful and has been instrumental in turning my life around. Getting prior authorization is not a new thing as one reviewer put it. It is standard practice. I will say this office makes a person take responsibility for their own care and maybe that's the problem with these reviews. People reviewing are lacking the responsibility to care for themselves. Dr. Smith (just one of the doctors there) won NAMI's Doctor of the Year award a few years ago. Dr. Smith does not do counseling. He does medication management. They have a staff of licensed social workers to care for the counseling needs of the patient. These reviews are just bogus. The phone situation has never been a problem. I have emailed and always gotten return emails right away. I have called after hours and always received a call back. I have left messages and always been contacted. These are straw men issues these people are bringing up. I have only one thing to say. These people are mentally ill who wrote these reviews and obviously they have made little progress.