Beauty And Beauty

Their return/exchange policy is the WORST. I bought some press on nails, opened the box to fit the nails to my nail, they do no fit b/c my nails are bigger, so I placed them back into the box and went to the store with receipt to return. The nails have not been used again b/c I only put them over my real nail to fit them size wise. The store would not even open the box to validate as if the box and unused nails were contaminated. Would not let me exchange both since I opened one. I left both boxes there and kept my receipt. The store rep said this is my garbage and to take it. I told him I didn’t want them b/c the don’t fit and I will dispute the transaction through my bank and get my money back. Never again will I go to their store. Complete Trash and a waste of time.

I experienced the worst customer service EVER at this establishment today!!

I was disrespected as a consumer & refuse to spend another dollar at Beauty & Beauty. I was completely taken aback when I attempted to purchase an item that was clearly marked for one price & the register scanned the item for another price. I questioned the cashier about the discrepancy & he advised me that the item was labeled incorrectly, “people make mistakes”, & refused to honor the marked price. Before I could agree/disagree, he rudely threw my item in a bin behind the counter (which I presume was for returns) & walked away. My interpretation of such unprofessional & rude behavior was that my business was neither desired nor important. Therefore, I WILL NOT RETURN to this establishment nor would I recommend that consumers in our community patronize this business. As consumers, we should not reward such rude & unprofessional behavior by patronizing businesses & their owners which blatantly disrespect their consumers. They obviously do not realize that the success of their business DEPENDS on its consumers.