Reviews

Hi there!
Rate this business!
What do you rate this business?First-classBetter than mostAbout what I expectedNot the worst...Disappointing
Click to Rate
SR
Steven R.

10/28/2014

Overall

For what you get, not too bad, a bit expensive for my needs. Last time I went in though, the service was lousy. I took my girlfriend in around 9:30 at night after a stressful day at work for both of us. When we got in there, a group of cheerleaders and their boyfriends and parents came in and barged in front of us. One of the teenyboppers said she had 23 people to be seated. We were first in line and since the cheerleaders were known by the two waitresses, they were being helped first. What a crock. We were first and dissed by these two ditsy soda jockeys. We told them we were first and to seat us. "Flo" said she HAD to seat them first. Did I mention WE were first in line? So I turned to my girlfriend and said, that it will take time to seat the pushy teenyboppers, one "rah rah" girl just gave me a dirty look with that comment. So we went to IHOP down the street instead. Next day I wrote corporate Steak and Shake and let them know what happened to us. No word back yet, but hopefully "Flo" and the manager at that shift gets canned for dissing what used to be steady customers.

Details

Phone: (616) 785-7082

Address: 3488 Alpine Ave NW, Grand Rapids, MI 49544

Website: http://www.steaknshake.com/locations/23679-steak-n-shake-alpine-ave-grand-rapids

More Info

In Sight It Must Be Right.

General Info
Steak n Shake is a classic American brand famous for the Original Steakburger and hand-dipped Milk Shakes. Stop in today for breakfast, lunch, dinner or late night. Dine in, drive thru or carryout.
Email
Extra Phones

Fax: (616) 785-3913

Services/Products
Waiter Service Take-out Accepts Credit Cards
Payment method
all major credit cards, debit, cash
Price Range
$
Categories
Other Information

Cuisines: American, Fast Food

Price Range : Below Average

People Also Viewed