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04/18/2016
I have never received such horrible service at a Sonic. We ordered 4 shakes tonight, no food. It took around 10 minutes (or more) to bring our drinks to us. after handing the drinks over, I did mention about the long wait, which she muttered something in response and scurried away quickly. In fact, she took off so quickly, I had to yell at her to get her attention to tell her she didn't get her tip ($2.00), she replied that she didn't want a tip and proceeded to run off.
As it turned out, the shakes she gave us was just about completely melted, with melted shake all over the drink holder and sides of the cups.
Sonic Managers, if you decide to read this, as I see not many replies to other reviews: I will be contacting the corporate offices in the morning and your general manager(s). Not because of the condition of the shakes, but more in consideration of how the employee deliberately gave us these and ran off. Not.... Cool.....
Details
Phone: (816) 847-5533
Address: 706 S Main St, Grain Valley, MO 64029
Website: https://locations.sonicdrivein.com/mo/grain-valley/706-main.html
More Info
- General Info
- SONIC Drive-Ins and drive-thrus are open! Enjoy SONIC Drive-In from the comfort and safety of your car. Plus, the SONIC App offers contactless ordering and payment using your smartphone, along with exclusive deals and rewards. Place your order in the app, check in with your stall number, and watch your order's progress on the menu's digital screen! Additionally, many Drive-Ins offer delivery - check your favorite delivery provider to see if your local SONIC Drive-In delivers. For more information on how SONIC is addressing COVID-19, please visit sonicdrivein.com/ourcommitment.SONIC Drive-Ins and drive-thrus are open! Enjoy SONIC Drive-In from the comfort and safety of your car. Plus, the SONIC App offers contactless ordering and payment using your smartphone, along with exclusive deals and rewards. Place your order in the app, check in with your stall number, and watch your order's progress on the menu's digital screen! Additionally, many Drive-Ins offer delivery - check your favorite delivery provider to see if your local SONIC Drive-In delivers. For more information on how SONIC is addressing COVID-19, please visit sonicdrivein.com/ourcommitment.
- Extra Phones
Fax: (816) 847-5533
TollFree: (866) 657-6642
- Payment method
- amex, discover, master card, visa, check, cash, debit, android pay, apple pay, company card
- Other Links
https://locations.sonicdrivein.com/mo/grain-valley/706-main.html
https://locations.sonicdrivein.com/mo/grainvalley/706-main.html
- Categories
- Other Information
Cuisines: Burgers, American, Take Out, Hot Dogs, Fast Food
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