New Life Thrift Shop

Obnoxious Christian Managers!!!!!!

I’ve been a faithful donator and customer for past several years; donated hundreds of books and tons of other stuff.

Recently I experienced something I never imagined…..



I bought a Bissell 3-in-1 hand vacuum Model No 38B1 for $15.00 + tax. It was my 3rd vacuum cleaner from this place. After I came home, I learned it is currently sold for $19.88 on line store, and mine was missing other two attachments.

So, I went back to the store because I thought it was not a fair price.

When I met and explained to “Store Manger”, he came along with his assistant. He took the merchandise for research.

When he came back he said “At eBay store they are selling it for $39.99 and even if you buy missing parts it will be less than what it is.”

What?!!!!!?? I even told him that at Walmart is selling for $19.88 and now he’s saying his price is from ebay so I should be happy with the price?

Maybe his computer cannot access to Walmart?

And he said “There is nothing I can do.” And he was about to walk a way.

At that moment, I heard his assistant was murmuring with a faint voice, so, I asked him “What did you say, I couldn’t hear.”

And this assistant said “You can give us the merchandise back(as a donation) or you can take it back with you.”

I was so stunned!

Do I look this cheap over a $15.00? For past several years, I have helped this organization, and this is happening.

Oh, my Lord!

So, without any hesitation, I gave them the merchandise, donated it. And I asked for their Manager, and these two young men said,

“There is no manager above us.” And they both walked away.

It was not hard to find their manager, there was an Operational Manager on site.

And I met and talked to her the problem and she promised me she will get back to me after investigating the situation. I emailed her the website where I found the price.

Two days later, I received email back from her saying,

Would you resend your letter? It was inadvertently deleted this morning.”

If then, how she found out my email address? It was kind of odd…..

So, I called her and we started talk about it, and minutes later she mentioned that “Nobody forced you to purchase the merchandise here!”

I was stabbed this time.

They were both Christians and this place is as they proudly saying

“Non Profit Organization for the Community” What a pathetic managers.......



When I shared these experiences with other people working there,

they all shook their heads and said “Sorry for your experience”



From now on, I don’t think I will donate a thing to this place any more….

It saves me time because this place has a lot less junk than most thrift stores. it's well organized and clean, which also save time for me. Prices are about the same as elsewhere, but the merchandise is better.

It's a very large store with better quality clothes and furniture than I find at other thrift stores. The people are extra nice and coffee is free.

I have shopped at and donated to the New Life Thrift Store for the last 10+ years. I found the people working there to be friendly and helpful. Prices are very reasonable, and the best part is that profits go to the number of charities local and global. In addition they also donate clothes and furniture to refugees, who just came to the States and have absolutely nothing. I love that store!