Dandy Custom Tailoring

My son brought a suite to get the pants hemmed and the sleeves on the coat shorted slightly. He went after school to drop the suite off and when he got home I noticed the ticket said $200. I was like that is ridiculous and asked my son what was being done to the suite. My son, who is 17, mentioned that the “Gentlemen” at the shop said the waist of the pants also needed to be brought in and the coat needed to also be brought in on the chest, in addition to the hem and sleeve shortening. So first life lesson here was that my son learned to pay more attention and that if you’re not careful some people will try to take advantage of you. That’s just the beginning though. I mentioned he dropped the suite off after school. Well, once I saw the $200 ticket, I immediately drove to the shop to get the suite. I’m guess 1.5 maybe 2 hrs had transpired between drop off and me arriving at the shop. I asked about the price and the suite and was told the alterations were very complicated and they had already started them. I asked to see it and the only thing they had done was cut the existing hem on the pants. I ask to get the suite back and that I would pay for the work they had done. I was told it would be $70 to get the suite back. I asked how that could be possible for just taking out a hem on a pair of pants. They didn’t even do any sewing. I was told that it was an hour of work and the rate was $70/hr. When I asked how he could justify that price I was told that his rent was very high in the mall and he needed to pay his rent. I won’t go into the back and forth that ensued from that, but I can summarize by saying I have never experienced a business with such lack of professionalism, customer service and decency. Google this place and read the other reviews. They have a history of taking advantage of people especially the young folks that come in there. My advice is to find another Tailor, this one is dishonest!

I had my wedding dress altered out of state and when I got it back it looked horrible. I took it to Dandy and was really worried there would be nothing he could do to fix. It looks great now. He did an amazing job! He also works very quickly. This is a great place to go brides!