4 Better Sleep Centers

Have been a patient there since 2005. The customer service is not what it used to be. In 2015 I purchased a new machine and two new mask from the office. I was still having issues. My third Sleep study was done on November 11, 2015, both new masked leaked during the study, and was fitted over night with several others. Afterwards I was told I would receive a call back in 48 hours. After 2 weeks and never hearing back from the office. I called them twice and was told 2 different things and still no straight answer. That included selling me another new machine. Shopping else where for a sleep Doctor.

The technicians conducting my sleep study were extremely nice and helpful. They made sure I understood what they were doing and took extra steps to make the study as comfortable as possible. I'd give 5 stars for that portion. However, the overall clinic practice seems to be more interested in billing my insurance company for equipment than explaining the results to me as the patient and going over treatment plan options.

Great facilities. It's like staying at the Hilton. Well, I didnt get a mint on my pillow but they did tuck me in. Overall the entire process from scheduling to testing went smoothly. I was tested, diagnosed and treated within a week. Coming into this was a confusing ordeal but the staff walked me through every step of the way and had answers for my questions before I could ask them.