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daredon

12/23/2011

Overall
Same here!

This happened to me too a few months back. I use to eat there all the time, but have never been back since. I go to the 8th street store where they treat the customer appropriately. They actually give you the mustard.... In return, I'm a regular customer!

keoni

10/10/2011

Overall
Poor Customer Service and Dirty Store

One of the managers in this store is just plain awful. I purchased a value meal and my total was over $7.00. When I asked for a package of honey mustard I was told that I would have to pay an additional .10! I asked if I could get a ketchup credit and I was told in a smart way, " hey I dont make the rules". I payed the .10 on my credit card and vowed never to eat at that particular store again. By the way, every McDonalds that I have been in since has never charged for a mustard when you place an order. It's not like I asked for 5 or ten, although some stores have given me 2 or 3 without hesitation. Here's the best part. I was so ticked off about the dime charge for mustard I had to report that the men's room was filthy. Lots of transient people use this particular stores restroom and there was a toilet full of crap in it. If you sat on it, it would actually touch your bottom it was so full. I did watch a young employee go in to clean. Seriously 20 minutes later he came out with a disgusted look on his face. Before I left the store I went in to see if he had cleaned the mess and he did NOTHING. He must have passed out from the smell and walked out. Not surprised he did nothing. He was probably mad the manager made him go in there to clean it. Honestly.... I would not have not done anything for that jerk of a manager. So there you have it. Stay away from this McDonalds unless you want poor service and possibly a dirty restroom. I gave for over 9 months now!

Details

Phone: (719) 444-0132

Address: 3021 W Colorado Ave, Colorado Springs, CO 80904

Website: http://www.mcdonalds.com/

More Info

General Info
We are monitoring all local, state and federal regulations to provide customers with contactless ordering options. While some restaurants may have dining rooms open, others are serving customers through the Drive Thru, with Mobile Order & Pay on the McDonald's App, and with McDelivery®. McDonald’s remains committed to following the data and science with safety as our top priority. In response to the CDC’s guidance, crew and customers will be required to resume wearing masks inside U.S. restaurants in areas with high or substantial transmission, regardless of vaccination status. Masks are always required for customers and crew who are not vaccinated. In addition to performing deep cleaning, safety shields are also in place for protection.
Services/Products
DriveThru GiftCards McDelivery MobileOffers MobileOrdering WiFi
Payment method
amex, discover, master card, visa, cash
Price Range
$
Neighborhood
Old Colorado City
Categories
Other Information

Cuisines: Yogurt, Burgers, American, Sandwiches, Hot Dogs, Fast Food, Ice Cream, Healthy, Diner, Cafe, Omelets

Price Range : Below Average

Good for Kids: Yes

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