Association Management Services

My wife and I are reposting the following message since AMS removed our last post roughly 1 year ago from google reviews and Yelp. As a real estate agent for 15 years, and living in a townhome complex for 6 years that was managed by AMS, I would highly recommend reading the following. When I posted my review of AMS, the company had 6 reviews, which were all 1 star ratings and no business responses back from AMS to the complaints. Once I left my review, it was deleted by AMS, and they decided to start responding to the 1 star Google Review Ratings and those reviews were roughly written 8 months to 2 years back by upset homeowners. As of 3/27/19, AMS now has a total of 31 reviews and went from 1.9 stars to 4.1 stars out of 5. My wife and I find it interesting how a company can receive all 5 star ratings all in the month of September 2018 per Google reviews. No good company can receive 22 reviews in one month for 5 star ratings which can lead me to think these are fake accounts and per Google Policy, fake reviews are not allowed to boost company ratings. A family member who works for AMS also gave this company a 5 star rating which is a conflict of interest and against Google policy. Since some of these are board member reviews and they are paying AMS a service, this is a violation of Google policy since it’s a conflict of interest. I lived in a townhome complex for 6 years and AMS was a property manager for. It only took me 2 years to realize that the mother and daughter manage to many properties and things are not always handled properly through Rules and Regulations. If anyone is looking to purchase a condo/townhome, I would suggest that you ask residents around the complex who the property manager is and do your research. I would high recommend doing a background check on AMS and do your research thoroughly. If a homeowner was in violation of the Rules and Regulations, AMS would call them out in the meeting minutes, which caused homeowners to feel uneasy.