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10/23/2015
My last visit was Monday night, making sure that it's my last night. Before I can even take my order you can tell that the order taker clearly had an attitude. First red flag. Secondly after ordering $12 worth of crap the young lady snatched my card and quickly shut the window. Red flag 2. Gave my card back stuffed all the food into one bag and got rude when I asked did an extra. On the ride home not thinking twice about checking my meal before I drive off I honest to god regret it. The buns where hard as ice, chickens rings burnt to a crisp. Very statistical growing up in an urban community, it's about presentation, and quality and this white castle showed neither. In all honesty SHUT DOWN. That's the best that could happen to that place. It's full of disgusting, miserable, nonchalant, attitude having amateurs that needs to get it together. Being a Restaurant Manager for 3 years I know something about customer service that you guys really need help the help in. SADLY NO STARS.
Details
Phone: (773) 722-7568
Address: 3901 W Madison St, Chicago, IL 60624
Website: http://www.whitecastle.com
More Info
- General Info
- Founded in 1921, White Castle is a family-owned, privately held chain of over 350 fast-food restaurants in nearly 10 U.S. states. The chain s restaurants serve a range of burgers, sandwiches and side dishes. Its restaurants provide frozen cheeseburgers and hamburgers. White Castle also offers recipe books. The chain s restaurants serve side dishes, such as cheese sticks, onion chips and chicken rings. Its restaurants provide mugs, ornaments, blankets, key holders, stainless steel coffee tumblers and aprons. In addition, the chain s restaurants offer promotional coupons, wallpapers and greeting items. White Castle offers gift cards of several denominations. The chain sells more than 500 million burgers every year.
- Extra Phones
Fax: (773) 722-7645
TollFree: (800) 843-2728
- Payment method
- visa, master card
- Price Range
- $
- Neighborhoods
- West Side, East Garfield Park
- AKA
Chic 75
- Other Link
- Categories
- Other Information
Cuisines: Burgers, American, Hot Dogs, Fast Food
Good for Kids: Yes
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