Virginia Waste Services Inc

Since VWS was purchased by County Waste they are awful. County Waste misses pickups and doesn't follow through when they promise you a courtesy pickup for their mistake. I fired them immediately. Avoid at all costs.

I had backyard service with this company. Time and time again my back gate would be left unlatched allowing my dogs to get out. The 3rd time I called about the issue the residential manager said he would talk to his guys and call me back. After the 2nd week ended without contact I tried again. It was a Friday and I was assured he would call me back either Friday or Monday. The rep who answered the phone hand delivered the message to him. As you guessed it, no callback. Called today and finally got back in touch with the manager. His attitude and tone were as if I was interrupting his day.



Bottom line: If you never have a problem they are great. If you only have to call and speak with one of the ladies who answer the phone, they are awesome and extremely helpful. If you need to go higher than that, forget it.