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10/02/2017
Provided by SuperpagesVery bad customer service! I ordered a 3 piece dinner; there was a big sign stating that it was 7.99 but it was ringing up 8.49. Original cashier insisted that no the cost would be 8.49. She got nasty with me; even yelling...'you want white or dark meat'! I completed by order and paid the 8.49. Once at window I spoke to supposedly one of the managers and explained the situation to her stating that a big sign says 7.99 and that they really should refund me 50 cents. I was told NO! 'Its not my fault they didn't take down the sign'. I asked for owner's name and number. I was given an 800 number which was to a survey and she told me her name was Ashley which when I returned to the store to get the correct name and number for the owner I realized her name tag didn't say Ashley. She refused to give me the correct name and number for the owner. After standing in the lobby for a long time another worker went to the back and came back with a different name and number for owner (Dan McKinney) which I called and left a voice mail but of course no respond or return call from him neither. 50 cents isn't a lot and I was going to let it go but they were so rude with me...IT'S THE PRINCIPAL OF THE MATTER NOW!!
Details
Phone: (804) 748-8384
Address: 12321 Route 1, Chester, VA 23831
More Info
- General Info
- Visit your local KFC at 12321 Route 1 for a fresh batch of our world's best chicken. Hand breaded and freshly prepared! Our chicken isn't made the fast way or the easy way. It's made the hard way. Each fresh batch of the world’s best chicken starts with our cooks inspecting each individual piece. Then, our fresh chicken is carefully rolled 7 times in our secret blend of 11 herbs and spices before being rocked 7 times and then pressure cooked at a low temperature to preserve all the great taste we’re known for around the world. From our Original Recipe® along to our Extra Crispy™ chicken, home-style sides and buttermilk biscuits, we're here to meet your chicken needs all day long. Call us at (804) 748-8384 for some freshly prepared delicious, complete family meals at affordable prices.
- Extra Phones
Phone: (804) 496-1532
- Services/Products
- Carry Out Delivery Drive-Thru No-Contact Delivery
- Brands
- KFC
- Payment method
- amex, cash, discover, master card, visa
- Price Range
- $$
- Other Links
- Categories
- Other Information
Cuisines: Chicken, Fast Food
Specialties: chicken nuggets, Chicken Little, sweet tea, dark meat chicken, nuggets, fried chicken sandwich, family meal, bucket of chicken, mac and cheese, extra crispy chicken, mashed potatoes, Famous Bowl, lemonade, spicy chicken, pot pie, chicken tenders, biscuits, chicken sandwich, fried chicken, Original Recipe chicken, kids meal
Price Range : Average
Good for Kids: Yes
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