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10/19/2016
I called them in 2016 to sign up for the 2017/2018 tax year and they tell me I have an outstanding balance from 2012!! Two months later they sue me for a 4 year old bill! I don't have the receipt from 4 years ago to show that it was paid. I paid it years ago but their system is so incompetent that it shows it wasn't paid, and they sue me after I call THEM to sign up to do business with them!
Plus, the staff that I dealt with is nasty. The accounts receivable woman is a petulant child who yells at you. They are too foolish to comprehend that if I was trying to avoid paying a bill, I wouldn't have called them! The boss won't even call me back when I tried to request a meeting. Perhaps the staff is not even telling the boss what is going on. I would definitely stay away from this firm and use a more competent agency. I see I'm not the only one complaining about their billing practices.
Details
Phone: (516) 569-8100
Address: 132 Spruce St, Cedarhurst, NY 11516
Website: http://www.msllplaw.com
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