Billy's Toyota Parts

Terrible company! Never giving them business again! I refused a shipment for an ABS brake actuator and FedEx sent the package back, having never been opened. One of their employees, Nathan, told me there was going to be a 20% restocking fee despite me never accepting the package. Billy, the owner, received the unopened package back and claimed I opened it, saying there was solder on the part. This was the first lie. I work at a Lexus dealership and we would never take a brake actuator apart. Regardless, Billy kept the part, never sending it back to me, and would not at the least honor the 20% restocking fee his employee promised us. Unethical and dishonest business practices. Avoid at all costs!