Bekins Van Lines

8/14/2013 First to Review
Do not trust this company to  move your household items,  We hired them to load and transport our household items.  We packed all our general household items, except we paid extra ($600) for the company to make special crates for two special statues.  We were sold the insurance.  When our delivery arrived, nobody told us they never crated the statues and we paid the full balance due.  We removed the blanket (the only protection they provided the statues) and they were crushed.  I quickly asked for my check back and deducted the crating fee.  He told me I would have to file a claim.  I was denied the claim because I packed my items.  Why was I sold this insurance?  I paid for them to pack those statues.   I refiled and they issued a small check but it wont even cover taxes and shipping for the statues.  They were very dishonest in the fact that they did not even mention they did not crate the statues but still wanted payment.  They have been very difficult to work with regarding trying to resolve this issue.  I only want them to provide us with replacement statues for the statues they broke because they were neglent.  This has been a horrible moving experience.