Women's Health & Wellness

I recently discontinued my services with Women's Health and Wellness (brandon office). My experience was a mix of good and bad. The bad outweighed the good. I liked the doctors and everyone was friendly when I was in the office.

When your pregnant as I am, you sometimes have reason for frequent contact in between appointments regarding your care. The medical system is confusing and messy. At times, I needed the appropriate office staff to help me get some information that after looking into things with the lab myself I was told I couldn't be provided the specific lab billing code (code lab bills for is different than the code office originally provided me) to determine costs and in order to see if insurance covered it. First off, when you call the office you can't get a live person except the scheduling department. The office uses the email web portal for most communication. When I had an easy question, I got a quick response. When I had a question that required a little work on their part, instead of emailing back something like "We'll look into it." Or "We can't help you with that," I literally got no response at all until over a week. I emailed them on a Friday. By Wednesday the next week when I heard nothing, I sent a follow up email. Then by the following Friday when I still heard nothing, I sent another follow up email. Finally the next Monday, I received an email back in which my question wasn't answered & I was given an extension to the lady that manages the in office mini lab at Women's Health and Wellness. Also, I was given wrong info because both the doctor and that lab person in the office previously told me the lab I'd use for the test was Quest, then the person responding in the email said the lab was Counsyl. I left a voicemail for the lady at the extension provided. 3 days later still heard nothing back. This was the 2nd situation with lack of communication from them. After this 2nd issue, I transferred to another OBGYN's office.

Zweibach delivered my husband 28 years ago, my 1st born son 3 years ago & someone in his practice will be delivering my daughter in the next couple weeks. He always answers any questions I have & doesnt worry me about things unless its needed. He jokes around along with the rest of the staff, making it more of a homey feel instead of a strict Dr office. I have made some friends with the front desk staff & the nurses there too. The wait times can be a little long some times, but its completely understandable. The Drs have been there through the good & the bad times (3 miscarriages) & always treat me well.

He delivered my son, however he didn't catch him. My husband and I ended up catching him. Then went back for my 2 week, and made jokes about how he wouldn't drop him this time. Horrible bedside manor. Never going there again.