Midway Animal Hospital

Midway will refuse to release a prescription to get your pets meds from anyone but them. Even if you move and can't even use midway any longer. Their reasoning was that since they sell it they can't allow it to be bought cheaper from elsewhere. I explained I did not care about price but since I moved 1,000 miles away they would not pass along my dogs RX information causing us to spend hundreds out of pocket to repeat medical tests for a known condition simply because their greed over a $13 per 3 months medication was worth more than helping us take care of our pet. Extremely disappointing.

I visited Midway for the first time last week with my roomate's cat when she became lethargic and lost her appetite, fearing the worst. It ended up being a simple skin infection from a flea allergy; a shot of antibiotics and a shot of cortisone and less than a week later she was like a new cat! Since I didn't end up spending a fortune like I was afraid I would, I went ahead and made an appointment for my own cat (which was today) for a health check and to catch her up on her overdue shots. I'm very pleased with the care they both received, and very confident in Dr. Ketner's knowledge and expertise. I chose Midway because the building and the grounds has always looked well-kept and cared for, and the reviews I've seen were good. The inside is just as clean and well-kept. The prices are very reasonable as well. So far I'm very satisfied with this animal hospital!

I took my Pitt Bull here to have his ears cropped. About a week after this occurred he broke a few stitches. Being concerned, I called the hospital. I was having difficulty getting off work to take him in and asked to send pictures to an email to see if I needed to get the time off. I was told this "wasn't a great idea" because they rarely check the email. Apparently a customer telling them that they are sending a picture isn't cause to check it? They then told me if I could get off work the next day to go ahead and bring him in. I called around 12:45pm, to let them know I was going to try and bring him in as I had gotten a break from work. I was then told that all they had was a 5:15. When I said I couldn't do that, I guess that means that I just cross my fingers that he is okay? The response " OK" and a hang up. I wound up here for this procedure because they were the only ones in my area... I should have researched and driven farther for a clinic that actually cares about my pet. Never been more disappointed.

The vets and other personnel at this Animal Hospital are very caring and take time to make you and your pet feel at ease.