More Info

Email
BBB Rating
A+
BBB Rating and Accreditation information may be delayed up to a week.
BBB Accredited businesses follow the BBB Standards for Trust and pay a fee for accreditation review and monitoring. Accreditation is not a BBB endorsement or evaluation of the businessā€™ product quality or competency in performing services.

BBB Rating and Accreditation information may be delayed up to a week.
Payment method
check, discover, visa, all major credit cards, amex, mastercard
AKA

Carty Rentals BG Apt & Houses

Categories

Reviews

Hi there!
Rate this business!
What do you rate this business?First-classBetter than mostAbout what I expectedNot the worst...Disappointing
Click to Rate
OO
Onome O.
Edited: 09/15/2016
Overall

He,John Carty, peeks into your room when your doors closed on said visits and I would not recommend girls renting from him for that reason. His assistant Wendy is THE RUDEST woman I have ever had the absolute displeasure to work with and the fact that she represents Carty rentals is very fitting because the way they handle business is atrocious. The amount of profanity that this woman uses to initiate conversations with CUSTOMERS aka renters is just sad. No type of buisness skills, definitely no social ones either. No business worth anything would let her represent it let alone manage it when Carty isn't there. It took them from May 2015 to October to fix a screen on the front door they said would be fixed before we even signed our lease back when we were looking at the house in April 2015.

Here is an email I had to send to Carty after he, for the 6th or 7th time, let himself into our house with strangers on an unannounced visit, even after we discussed in detail about how our privacy had been violated. Any "You" is a reference to Carty himself.


We pay for privacy and we expect it. We do not appreciate the multiple in week visits in which your force your way into our home. You did not mention the frequency, lack of consistency in the timing of visits or the demeanor in which you enter homes when we were prospective leasers. You simply have it stated that we may occasionally have to show our house. This is not an open house or an auction. This is a HOME purchased for 10 months at a set rate and ours for that time, not yours to enter at will when you see fit. This is not an open house in which you get to let people in at your discretion and without giving us the opportunity to even get out of bed to answer the front door before you're allowing yourself and strangers into our house and our personal bedrooms, regardless of an email in advance. You and your assistant do not knock and give time to get to the door in a timely manner, as you enter milliseconds after knocking. She has been consistently rude and unprofessional and she often resorts to using profanity and being confrontational. You peek your head into the closed and personal bedrooms of tennents both there and absent without waiting to be let in the house at all. That's just rude and rather pervasive. We also will need to set up one day on the week and one on the weekend in which you can show our house. The lease says we agree to show the house when given notice, not that we should expect or feel that we have to let you and strangers in whenever they or you see fit to enter our house. To have the expectation that you can walk into our house with strangers, without being allowed in by one of us and on a schedule completely outside of our control ANY WAY, EVERY WEEK is ludicrous, an invasion of privacy, false advertising and for all intents and purposes, trespassing. This point was brought to your attention last time you walked in our house unannounced and uninvited by me. If it happens again we will look into the legality of your intrusions into our house and our personal bedrooms, especially when we have guests and it was brought to your attention more than once. Don't think I didn't notice how after speaking with you today that all of a sudden you feel it prudent to mention a water bill and possible late fees. The way you're handling your business does not suggest you look to impress prospective renters, retain your current renters, or make your current renters feel comfortable suggesting to others that your properties are worth the trouble. You've shown a great lack of courtesy so far during this lease, hopefully your attitude towards your customers, their privacy, and possessions change for the better over the course of the remainder of our lease.

SM
Samantha M.

09/15/2016

Overall
Selection
Service

1 star is generous to how bad of renters John Carty and Wendy are. They were terrible renters throughout the year. Whenever my roommates or I would email them with multiple issues, they frequently ignored the questions they didn't want to answer. I asked for the potholes in the driveway to be filled at least 10 times, and it never happened. I asked for a key to the garage door so we could park our cars in it, and they gave me the wrong key. We didn't get to use the garage at all for our cars the entire year.

We had an appointment with Wendy in the evening one day before we even moved in, but after we signed the lease. We showed up and Wendy admitted she was drunk off of wine and disorganized.

We paid way more than the property was worth, and they definitely overcharged for the end of the year cleaning. Overall, I wouldn't recommend renting with Carty Rentals. They're unprofessional, disorganized, rude, and very cheap.

For my full review, check my review of them on Facebook.

SM
Samantha M.

09/15/2016

Provided by Superpages
Overall

Wendy are. Whenever my roommates or I would email them with multiple issues, they frequently ignored the questions they didn't want to answer. I asked for the potholes in the driveway to be filled at least 10 times, and it never happened. I asked for a key to the garage door so we could park our cars in it, and they gave me the wrong key. When I told them, they said they'd get to it and never did. We didn't get to use the garage at all for our cars the entire year. We also had to get our toilet fixed multiple times in one week before they finally replaced it. We had an appointment with Wendy in the evening one day before we even moved in, but after we signed the lease. We showed up and Wendy admitted she was drunk. We paid way more than the property was worth, and they definitely overcharged for the end of the year cleaning. Overall, I wouldn't recommend renting with Carty Rentals.

JS
Jackie S.

10/21/2015

Overall

I rented with Carty Rentals last school year. I am extremely satisfied with my experience and would reccomend to anyone, especially someone who is in need of a school year lease. Wendy, who is their secretary, was always friendly and willing to help, as she was usually the primary contact when their was ever an issue. We did have a lot of Maintience issues over the course of the year - all were immediately addressed and we were never charged for any of them. They furnished our house at no cost and also provided us with many things other rental companies in the area would have charged thousands for over the course of our lease. Sure I lost 20% of my security deposit, but I promise you I have rented with other companies before and they will not only take more than half your security deposit, but will not help you out when you have an issue and just tell you it is "your problem." It's the simple things Wendy and John Carty did for us, replaced for us, or worked with us on that WELL outweighed losing 25 bucks on a security deposit. They take care of their houses and of their tenants. Extremely fair rent with a location close to campus, and a helpful staff. What more could someone want? My experience with Carty was great.

JR
Jeremy R.

06/06/2015

Overall

These are the worst PEOPLE in Bowling Green, Ohio, let alone realtors. They give you a checksheet to report all damages when you first move in, yet STILL charge you for all of the things that were already there at the end of the year. Plain and simple these people are SCUMBAGS who will take as much of your money as they possibly can. Damages that we did not do were still charged to us, and the correct deposit amount was not returned. These idiots will nickel and dime you as much as they can. Do NOT rent with these pigs.

ER
Elliot R.

11/18/2013

Overall

This Is the worst realtor I have ever dealt with. They are unprofessional, unorganized, and have horrible communication with their employees and customers. It is honestly hard to consider them a legitimate realtor. I have heard negative things in the past, and my current experiences have proven these opinions and stories to be true. Avoid at all cost!

bgsualumni2012

01/03/2013

Overall
The worst realtor in Bowling G...

The worst realtor in Bowling Green, Ohio. Not only have I rented from him in the past, but I've only heard negative things from others that have rented from Carty. His business is shady and untrustworthy. The housing is incredibly cheap and rundown, which is how he gets away with it. Just avoid him all together. I'd rather pay Newlove or Greenbriar's overpriced rates any day than deal with Carty.

JC
John C.

07/28/2012

Overall
might be bias but been in busi...

might be bias but been in business for over 45 years this staying power must be good

i've rented to college studs in past there children and grandchildren wow lifes short.

Details

Phone: (419) 353-0325

Address: 316 E Merry Ave Apt 10, Bowling Green, OH 43402

Website: http://cartyrentals.com

People Also Viewed