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BBB Rating
A+
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Services/Products
Auto Repair Manuals.
Brands
Acura, Audi, BMW, Honda, Hyundai, Infiniti, Lexus, Mazda, Mercedes-Benz, Nissan, Porsche, Toyota, Volkswagen, Volvo, audi, bmw, volvo
Payment method
check, master card, visa, amex, debit, discover
Neighborhood
Northwest Austin
Categories
Other Information

Parking: Lot

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Reviews

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tomtexas4life

10/25/2011

Overall
They did an excellent job on m...

They did an excellent job on my car.I appreciate the them going above and beyond to see what else needed to be done. Fantastic service.

zoeyjoyelle

10/21/2011

Overall
Northwest imports has helped m...

Northwest imports has helped me make many decisions that has saved me money in the long run. They do great work and I appreciate the effort that they put into their services. I have recommended them to family, friends, and colleagues. Keep up the good work.

chilicookqueen

10/18/2011

Overall
Northwest imports is the best ...

Northwest imports is the best luxury car repair shop in Texas. I trust them completely with my Mercedes (my baby for over 12 years now). And my husband would not trust anywhere else with his prized 2011 BMW. We both appreciate the hard work you all do.

rich4ever_lexus

10/17/2011

Overall
Northwest Imports really knows...

Northwest Imports really knows their cars. They are very kind and explained to me exactly what wrong and what was needed for my car is this was my first foreign car.Their prices are very fair and they worked on my car in a timely manner!!! I recommend Northwest Imports to anyone with a foreign car.

Overall
Last year I inherited my grand...

Last year I inherited my grandfathers red 1981 porsche 944. He had been in a nursing home so that car was sitting in his garage, untouched and clearly not in use, for years. I had such fond memories of him in that car from when I was a kid, I just had to get it running. I however am not a car person, and had no idea what to do with it. A friend recommended Northwest Imports to me so I had it towed (that's right, it wasn't running on its own) to NW Imports. After 3 days, they called and said it was ready and I could come get it anytime. On top of that, the repairs cost a mere fraction of the estimate I got from the dealer.

dominosplayer31

10/05/2011

Overall
This was an extremely friendly...

This was an extremely friendly place. The staff was really professional and really know their cars. Thanks for the prompt service. Thanks again!

tanyayoung29

09/28/2011

Overall
I had a Great service here by ...

I had a Great service here by the experienced mechanics here at Northwest Imports.I brought in my 2000 BMW M-Coupe more than once for work and was pleased after each visit. It is good to know that I can leave my car in the trustworthy hands of great mechanics who will not do me wrong.

tommybergen60

09/28/2011

Overall
Northwest Imports is Great Pla...

Northwest Imports is Great Place for any European car owners who are in need of repair These guy's know their European vehicles they were able to read error codes on my car and told me whats wrong. I am Very pleased with my visit and will recommend to all of my friends!

connorg68

09/27/2011

Overall
The crew over at Northwest Imp...

The crew over at Northwest Imports create a real friendly environment. I Never expected to find such a friendly and knowledgeable bunch in Austin that knew so much about my vehicle. They even took the time to answer all of my stupid questions.

kickit95170

09/27/2011

Overall
Northwest Imports is the best ...

Northwest Imports is the best place for Bmw and any other European vehicle service. I know they service more than BMWs, but that is all I drive. They have fixed some real tough problems with my BMW and their prices are always fair. Their mechanics are very informative and gave me a heads up on whatever future problems I may have with the vehicle!

justineowens

09/22/2011

Overall
Honest, friendly, and professi...

Honest, friendly, and professional! I love how these guys treat you with respect! I will be sure to refer.

boatsy

09/06/2011

Overall
I would never take my Volks an...

I would never take my Volks anywhere else. They treat my car like gold (which I kinda think she is). :) I am happy they are really near where I live as well, and they are super affordable.

joshuah816

08/22/2011

Overall
We have come to rely on you to...

We have come to rely on you to keep our cars in great shape but I especially appreciated your little adjustment the other day when you re-bolted the steering wheel. Outstanding service at a price that can't be beat! Thank you.

beverlygee

08/22/2011

Overall
I was extremely satisfied with...

I was extremely satisfied with my experience at NW Imports. I sincerely appreciate the efficiency, integrity, and professionalism you exhibited. I hope your business thrives so you can continue having a positive impact on many more drivers.

samanthab

08/08/2011

Overall
I want to thank you folks for ...

I want to thank you folks for taking such great care of our cars, and for being so patient. I appreciated you re-balancing the wheels on the Audi without any hesitation, and staying late to diagnose and repair the fuel injector problem with the Fox. I recommend you to friends without any hesitation as I know you are honest, thorough, and willing to take the time to explain the details to us non-mechanics. Thanks!

abel97

08/02/2011

Overall
I enjoy the candid information...

I enjoy the candid information which has helped me make many cost-saving decisions. I will ALWAYS recommend Northwest Imports to my friends, colleagues, and strangers. P.S. they have great calendars.

karend90

07/29/2011

Overall
I wanted to take the time to t...

I wanted to take the time to thank you and your staff for the quality car repair and maintenance services that you have provided me these past 5 years. I'm a Singaporean working in downtown Austin and have decided to return home in early January 2008 to help run the family business. I've lived in many big cities - Los Angeles, London, New York - and Austin has been an outstanding chapter in my life - a wonderful city to play, work, learn and grow. Over the years, in inconspicuous yet noteworthy ways, you and your staff have contributed to my memories of Austin; and you are one of the reasons I will proudly share my adventures in Texas with my friends. Keep up the good work. Best wishes for your business and continued contributions to this fine city.

mara

07/27/2011

Overall
Thanks again for helping me ge...

Thanks again for helping me get my daughter's "new" used Audi A4 on the road to Arizona last week. I sincerely appreciate the efficiency, integrity, and professionalism you (and Craig) exhibited. Being a stranger in town and needing car repairs is always a frightening situation, but it turned out to be an overwhelmingly positive experience.



I hope your business thrives so you can continue having a positive impact on many more drivers!!

Details

Phone: (512) 331-7372

Address: 13200 Pond Springs Rd Ste C5, Austin, TX 78729

Website: Homepage

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