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Payment method
amex, discover, master card, visa
Neighborhoods
Central Austin, Hancock
AKA

Just Brakes - Brake Services

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Reviews

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qwflb49

12/24/2009

Overall
JustBrakes = Scammer, Crooks, Liars, Theives!!!

JustBrakes ripping people off by utilizing bait & switch tactics to get people in and take apart their car so that they have no choice to escape from trap. Don't go to JustBrakes, Don't be another victim. JustBrakes ripping people off by utilizing bait & switch tactics to get people in and take apart their car so that they have no choice to exit.



I went to Just Brakes for the $99.88 brake special. After I brought in my car, the mechanics drive my car inside his shop, jacked up the car, then the mechanic came out tells me that he needs to do some more investigation. The mechanic dismounted all tires, drums, and broke the pin to hold the disc caliper and mentioned the pin was stunk inside the brake caliper, then they told me I need new disc caliper in the front and two new wheel cylinders on the back, the required service would be more than $630 with tax and that he would not put the car back together because of their company 'safety issues' that will not allow him to put the brakes / tires back together and allow me to leave.



Then the manager came out and yelled at me, "If I want my car back, I needed to get a tow truck to tow it away". The tires, drum, caliper, pin were on the floor, how can I get someone to toe it away. They just want to take apart customer's car, break something to hold up the customer. Nothing else I can do at that moment, I just feel like the victim there, I keep negotiate with them, then they cut this item, cut that item, then the price go down to $455.89 to performed the 'required' items. It was really a 'Rip off'. They don't even replaced the brake shoes on the rear; they said it got 30% thickness left.



Just don’t go any one of the JustBrakes in US. They use the same tactics to RIP OFF people like me. If you don’t believe, go to Compliantboard.com, you can find a lot of victims like me nationwide. Don’t believe those comments with 4-5 stars, it may be submitted by those store employees,



If you want to know more complains on Just Brakes, please go to complaint board web site ( www.complaintsboard.com ), I regret I know this web site too late, if anyone of you want more details on my case, please contact me directly at PKTLEUNG@YAHOO.COM,



I also found a similar case on the Complaints Board as below:

http://www.complaintsboard.com/complaints/just-brakes-c251634.html



Remember : JustBrakes = Scammer, Crooks, Liars, Theives!!!



But it is too late for me to find out all those bad complaints. Don’t trust the fake good comments.

Details

Phone: (512) 450-1333

Address: 4507 Airport Blvd, Austin, TX 78751

Website: http://www.justbrakes.com

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