More Info
- Email Business
- Services/Products
- Mattresses.
- Payment method
- financing available, master card, visa
- Neighborhoods
- Windsor Hills, Heritage Hills - Windsor Hills
- Other Link
- Other Emails
- Categories
- Other Information
Wheelchair Accessible: Yes
Reviews
05/01/2014
This place has poor customer service. I put an in layaway and wasn't warned before hand that you could not get your money back. I was told if I changed my mind I can still use the money I put down continue making payments and purchase an item equal to the layaway amount. Mind you the furniture was never ordered so there was no restocking fee. DO NOT SHOP HERE!
05/16/2010
GREAT SELECTION, GREAT PRICE, GREAT SERVICE. After purchasing a house full of furniture from Ashley and having to return everything due to 90% of my order arriving damaged or wrong. I found Furniture Market were everyone from sales staff to warehouse guys were a pleasure to work with. There selection is incredable from rustic to elegant, we also saved a bundle on better quality stuff. I have recommended all my friends to shop here and will continue to do so.
11/15/2007
In Aug 06 my husband and I purchased nearly $10k worth of furniture at FM. We thought we had gotten a great deal. Nice looking furniture for very reasonable prices. We had issues immediately with this business. Our saleswoman was very friendly and helpful DURING our time at the store and our purchase but once the issues started her complete lack of customer service was revealed. Long story short, we had problems with damaged furniture, extreme wait periods for out-of-stock furniture, delivery (they badly damaged our walls when moving the furniture in), and more. NOW I have just learned that my furniture is INFESTED with WOOD-BORING BEETLES. Anobiid beetles to be exact. According to research and my pest control expert, the ONLY way furniture is infested with these beetles is from the lumber the furniture is built from. The beetles enter the lumber while it is being stored/cured and lay eggs (damaging the wood). Eventually they EMERGE THROUGH the finished product - YOUR FURNITURE! It can take up to 15 years to actually SEE evidence of an infestation, but I HIGHLY RECOMMEND researching these insects and finding out what to look for in your own furniture to determine whether it is infested as well. Meanwhile, FM has agreed to "replace" my damaged furniture - the furniture that the beetles have already bored complete holes through - with what? MORE OF THEIR INFESTED FURNITURE! My advice - STAY AWAY FROM THIS BUSINESS. There is, apparently, a reason why NOT ONE PERSON I'VE TALKED TO ABOUT MY FURNITURE HAS EVER HEARD OF THIS PLACE. It's just unfortunate that I'm not from this area and didn't know in advance to stay away. So my intentions are to inform YOU so you don't end up in my position. At least do your research BEFORE buying from them!
Details
Phone: (512) 836-6040
Address: 10108 N Interstate 35, Austin, TX 78753
Website: http://www.myfurnituremarket.com
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