More Info
- BBB Rating
- AKA
American Auto Rental Sales
- Category
Reviews
01/19/2011
We couldn't be happier with the service and rental from American! They went out of their way to help us out. We made last minute plans to go camping and it would not have been possible without the help they gave us. I can't wait to go again, it was so much fun. We'll be back for sure. We highly recommend American.
08/09/2010
Our experience with this company couldn't have been worse. We were charged for a cleaning fee for pet hair; however, there were never any animals in the camper we rented. Even worse, we were told we'd be charged $50 for the cleaning fee (which never should've been charged since there were no animals in the camper), but were instead charged $100 with no explanation as to why. We are one of three families that rented campers from this company this summer, and none of us will be doing business with them again because of this incident and how poorly and unprofessionally it was handled. In fact, our experience was so bad that we filed a complaint with the Better Business Bureau.
Details
Phone: (512) 263-7735
Address: 3827 Ranch Road 620 S, Austin, TX 78738
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