Hard Rock Tools

I have gone to this place for years. They help keep me up to date with the new tools and processes for all the stone work I do. Rob has always been a great help. If you ever need anything from tools, Material, or even just advise they will be the first ones to help you see it through. Thanks guys keep up the good work.

Very terrible service! I have my own company business and i needed a bit asap. The customer service was horrible no respect was given. The man named Ismel is just not professional at all. He gave me one price at first after i said yes ill go with it he sent me an invoice with a bigger total, when i confronted him about it he just said he made a mistake the first time and that was all. Then to top it all of after i finally decided fine send it asap , once it arrived it was already opened on the inside looked used and was wrong size! When i called back he was not giving any customer service at all just contradicting himself by trying to say i changed my order and that it wasnt his fault. He was lying and arguing with me as i kept catching him with lies over n over. I DO NOT recommend this place to anyone! Dont waste your time nor money!