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General Info
Gossett Motorcars of Alpharetta is an automobile dealership that offers new and pre-owned inventory of Volkswagen cars, sport utility vehicles, vans and trucks. Its parts department stocks genuine parts and accessories of vehicles for various makes and models. Gossett Motorcars of Alpharetta also has a finance department that offers a variety of finance, rebates and leasing options to its customers. Its new inventory includes models, such as the Eos, Golf, GTI, Jetta, New Beetle, Passat, Phaeton, Rabbit and Touareg. It also deals in pre-owned vehicles of various brands, including the Buick, Chevrolet, Chrysler, Ford, GMC, Honda, Jeep, Kia, Mitsubishi, Plymouth, Pontiac and Toyota. The dealership is located in Alpharetta, Ga.
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BBB Rating
A+
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Brands
Volkswagen
Payment method
financing available
AKA

Nalley Volkswagen

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Reviews

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GB
Gretchen B.

04/02/2018

Overall
Expertise
Professionalism
Selection

I bought my Tiguan from those folks and they were super... but, damn! The service group is AMAZING! They are prompt, friendly, courteous, and just the best. Matt W.,the service manager, is a GREAT guy.

CU
Careplan U.

12/05/2016

Overall
Expertise
Professionalism
Selection

Please Beware of the service department at this location. I had a motor replaced for 4700 and it failed after 28 days. After I took it back, I was told the motor was purchased without a labor warranty and I would be charged 1800 additional labor to replace the 28 day motor...This location wanted 6500 to replace a motor on a 10,000 automobile. Please Beware!!!

TP
Trendafil P.

06/26/2015

Overall

Best choice of place to start buying a car and services. .love the new make over of it, Same nice friendly staff everything is going well and smooth . right there

SW
Shiyao W.

12/09/2014

Overall

I just purchased a 2014 VW C.C R-line at Nalley VW Alpharetta.

The Manager Clarence Cheung was very professional and genial, and the sells agent Cris was also great. I was thinking of buying a C.C sport when I walked into their dealership, but all the sport were sold out at that time. With their excellent service and honest about the price, I finally made the decision to buy a C.C R-line in their dealership. It was a great buying experience with Nalley.

YR
Yefim R.

05/30/2014

Overall

I recently purchased a 2014 Volkswagen Tiguan at Nalley Volkswagen Alpharetta.. Mr. Clarence Cheung provided excellent customer service with detailed explanations of vehicles specifications and payments related portion of business. He is very knowledgeable, honest and friendly person. I’m very appreciating him for the new car delivery to my home address and outstanding service from all sales team. Recommend to others.

RG
Ryan G.

04/01/2014

Overall

One of the best customer service experiences I've had, period. I live just over four hours away from Alpharetta and the folks at Nalley Volkswagen were patient and courteous with me every single step of the way.



Special thanks to Mr. Clarence Cheung and Mr. Wesley Mclarty, who made themselves available to me despite my hectic flight schedule through both email and phone correspondence over the course of several weeks to field my never ending line of questions expediently. Special thanks also to Mr. Mike Quigley for assisting throughout the financial process of securing my car.



These three gentlemen, coupled with others from the departments I visited made me not just feel like a customer in a line, but as a friend. They took the time necessary to hear out my concerns and ideas and gave advice accordingly while being very cordial and sharing some of their own experiences. The pleasant environment and humble correspondence has earned my business the next time I'm in the market without question.



In what can sometimes be a hectic vehicle purchasing process, somehow Nalley Volkswagen has found a way to make it enjoyable.

bitsymo

03/18/2014

Overall
Outstanding service from Nalley Volkswagen

Three cheers for Nalley Volkswagen, Aaron H., and all of the fine folks on staff at Nalley in Alpharetta!! I couldn't be any more thrilled with the level of service I receive EVERY time I call or visit this incredible dealership where i purchased and service my 2013 Volkswagen Jetta. Each and every person I've had the pleasure of dealing with is delightful and my wonderful service rep, Aaron H., is at the top of that list! Thank you Nalley and thank you Aaron for always going above and beyond to make my experience an outstanding one- kudos to you all!!

SK
Shravan kumar K.

02/12/2014

Overall

I recently purchased a 2014 volkswagon jetta .

The sales team in very friendly and they had clarified all my doubts .

jackson2234

04/22/2012

Overall
I recently purchased a car fro...

I recently purchased a car from Gossett Volkswagon. I have to say I had a wonderful experience at this dealership. Car shopping can be a stressful situation. I did not feel any stress when shopping with Gossett Volkswagon. The sales department is friendly, knowledgeable and most importantly to me not pushy for me to buy this car. They gave me time to make my decision and did not pressure me for the sale.

jimmy7899

04/11/2012

Overall
This experience at Gossett VW ...

This experience at Gossett VW was easy painless and overall the best experience that I ever had,Great experience! I love my new GTI. The automatic transmission is so responsive. I am very happy with my decision to purchase another Volkswagen.

joan774

04/03/2012

Overall
my dealer was knowledgable, ho...

my dealer was knowledgable, honest and patient ,he listened to what my objective was and found a car and a way to make it happen,I sincerely recommend anyone in the market for a Vw to go see Gossett Dealership!!

derrick9303

03/11/2012

Overall
I found everyone I talked to e...

I found everyone I talked to exceptionally helpful and friendly.There was no pressure to purchase, he gave us every option available to us and then gave us time to make our decision.I recommend this dealership to anyone looking to get great customer service and a great price. This is by far my best purchasing experience ever.

jimmy95475

12/04/2011

Overall
negotiated a quick deal was ve...

negotiated a quick deal was very pleased and was very much in my budget!!

giantfan9687

11/21/2011

Overall
the dealers were excellent ver...

the dealers were excellent very knoweledgable and were able to answer all my questions.

Details

Phone: (888) 218-6217

Address: 1550 Mansell Rd, Alpharetta, GA 30009

Website: http://www.nalleyvw.com

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