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myexperience689

05/14/2013

Overall

I went the other day through the drive thru and I was told it would not be an upcharge for a shake with my combo coupon.. However there was which was fine. When I told her to never mind I'll just do a pop, she rang it up for the shake any way. Assistant manager came to window and said "its only 50cents, do you want me to refund you 50 cents?" I said Yes, She said," SERIOUSLY"

She relunctantly refunded me my 50cents (which turned into 42cents) I asked what her name was she said, "IT'S ON YOUR RECIEPT" I checked, and it was not. so I asked again. She leaned out the window, said, "MY NAME IS HILLARY, HAVE A NICE DAY" (which who knows if that was her name) She said it so rude and mean. I can not believe this type of service was recieved from an ASSISTANT MANAGER!!!! Seriously! I will NOT come back. and I will tell EVERYONE!

Details

Phone: (859) 448-2280

Address: 7150 Alexandria Pike, Alexandria, KY 41001

Website: http://arbys.com

More Info

General Info
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.
Email
Extra Phones

TollFree: (800) 984-8289

TollFree: (800) 599-2729

Payment method
all major credit cards, discover, amex, visa, master card, cash, check, debit, company card
Price Range
$
Categories
Other Information

Drive Through: Yes

Good For Groups: No

Good for Kids: No

Bike Parking: No

Attire: Casual

Take Out: Yes

Cuisines: Fast Food

Takes Reservations: No

Outdoor Seating: No

Price Range : Below Average

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