10/03/2013
By: carolyn.resnicke
Kennedys Towing
AWESOME service! We had a blow out on a small (22 ft.) motorhome that was towing a motorcycle and trailer. The blowout occured on a Saturday evening (of course) on I8 between Yuma and Dateland. The motorhome was damaged and could not be towed, it had to be put on a flatbed and hauled into a service center. We called Kennedy's Towing, they answered immediantly, and Mike the owner came out. He had the equipment to handle us and had us loaded up and on the road within one hour! We asked for quotes on going back to Yuma or continuing on to Tucson. He gave us a verbal quote for both directions and we chose the 192 mile haul to Tucson. When we arrived he dropped us in the exact spot we wanted and charged us exactly what he had verbally quoted. While a 192 mile haul will never be cheep, his service and his word were spot on. This is an honest company, and I wouldn't hesitate to recommend them to anybody. Great job Mike! Thanks for the service and pleasant company in a stressful situation.
Tips & Advices
Yes, most roadside assistance coverage plans offer towing services. There might be certain restrictions, however. For example, the plan may only cover towing services for a certain number of miles. Drivers should check with their providers for details.
Which cars are covered depends on the roadside assistance provider. AAA services are available to members and not specific to any vehicle. As long as members pays their dues and have their membership card on hand, they can use AAA for someone else's car. Generally, auto insurance plans cover the car itself, not the driver, so people can't use their roadside assistance for another. However, details vary between providers, plans and local laws. Drivers should consult with their insurance providers to see whose cars are covered.
Roadside assistance coverage varies depending on the provider. However, they generally include:
  • Tire change
  • Battery jump start
  • Towing services
  • Locksmith service
  • Minimal mechanical labor
  • Delivery of oil, fuel, batteries or other parts
If a driver has a flat tire and no spare, roadside assistance services can deliver a new one. However, these services will not pay for the cost of the tire. That will be the driver's responsibility. Based on the location, some will tow a car to a tire dealer.
Most roadside assistance plans offer gas delivery and service. However, clients are generally responsible for the cost of the gas.

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