I found this salon by reading reviews so I thought I should leave a review! I went in on a Friday with one of my girls, and boy was this place busy! Great atmosphere! I asked for Dana, since a lot of the reviews I have read have been on her. I had to wait 40 minutes, as was expected because they were so busy! Everyone at the spa was really nice, and they all tried to take turns greeting people as they came in and out. My daughter and I both wanted full sets. I got pink and white, and because the spa was so busy, I asked if she could go ahead and do my daughter too since she was right next to me. Dana explained she couldnt take care of her unless it was a request or it was her turn. which I didnt understand. Anyway; it worked out that Dana could take care of both of us after she asked her boss, and while taking care of my daughter when I was finished, one of the Asian girls that sits in the corner asked Dana what she charges for "glitter tip" which is what my daughter was getting. After answering this girls questions, she rudely asked why Dana was taking care of both of us, and then looked at her work. As a business owner It really upset me to see another coworker treat someone that works with them this way. her demeanor was terrible! I asked Dana if that was her boss, she said that she was just a coworker. She didnt shed much light on the situation although I could tell that this girl was really picking on her. Over all my nail experience at Luxy with Dana was AWESOME, and so was my daughters. It says alot about someone who doesn't loose their cool when someone else is really giving them a hard time in front of their customers. I look forward to visiting this Spa again! 3 weeks and no lifting..and no yellowing. Not to mention..this place is really clean!
Must agree that I had a great nail experience at Luxy. my girlfriend and I went to luxy for pedis, I got a full set and Linda got gel.. both american girls took care of us. I had Dana...and I must say, (not that I didnt think she knew what she was doing, ive just never had an american take care of me, its always been Asians ) but she gave me the best pedicure Ive ever had. Removed a toenail that was giving me terrible pain..without me even flinching...When we walked in, we thought the american girls were just front desk workers, both very friendly, and took us back right away. Linda had Naomi, and couldnt say enough good things about her. As for my full set, I had pink and white...its been 3 weeks....I am due for a fill..but not one has lifting. I am completely impressed and thrilled to find two american girls in a foreign shop that offer such great services! Place was clean, and everyone was friendly...The wine was a plus too! see you soon girls!
Last week I went to Luxy for a pedicure and gel polish, as said below certain nail techs are better than others, but this was terrible. I think it was "Naomi" that took care of me, the salon over all was nice and clean, but I question my nail tech. Dressed completely unprofessional, was loud and talked to me for over an hour about how she is attempting to lose weight to join the army. I had no chance to sit back and relax. She also did my gel polish, which came off in two days. Overall my previous experiences at Luxy were great up until this last time. I hope to see a slight change in staff where people can feel comfortable again.
I've gone here so many times and have had a moderate to great experience. I went today for a manicure and was so upset. The basic manicure, which I asked for is $13. I know gel/shellac is $5 more, but was charged $25, with no explanation. The technician didn't talk to me the entire time, I was not offered ANYTHING to drink (and I am HEAVILY pregnant), and for that price, I would've expected a hand massage or something with a smile. I'll probably go back another time or so to see if there is any better consistency, but this was supposed to be a special outing before my baby is born. So disappointed.