The Willows in Yorktown, VA with Reviews - YP.com
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10/08/2017
By: Carmen N.
The Woods At Yorktown
My husband and I, have been living here just over a year, and love it! Management here is great! Never had to wait long on getting things done. The area is clean, safe, the atmosphere here is HOME. I would definitely recommend this place if your looking for a new home.
09/27/2017
By: Laura F.
The Woods At Yorktown
I have been living here 2 years. Management is great to work with. Maintenance issues dealt with in a timely manner. Community center has a lot of programs for both kids and adults.
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07/04/2017
By: Brian M.
Grafton Station Apartments
I have lived here for 2 years and the service has gotten worse the longer I have been here. The pool is poorly maintained, it is closed on Monday's for "cleaning" but never actually gets cleaned. We are told the lifeguards are responsible for removing the trash and cleaning the pool but last time I checked lifeguards are on duty to save lives. Most of the office staff is very unfriendly and will call the cops if you start to complain about something. My apartment has a problem with roaches about every 3-4 months, they do send in someone to spray but it is very poorly done. I have heard of some of my neighbors having bed bug infestations which they deny without looking at the place. Hard to get things fixed in the apartment, I don't think they relay problems to maintenance staff most of the time unless it is costing them money. People constantly leave trash outside their doors in the breezeway instead of taking it to the dumpster. The pool is not a salt water pool and my apartment does not have a ceiling fan as listed on the website. I no longer feel safe in this area due to numerous robberies and break ins. It is in a great location and most of the people are friendly but don't expect much from the people running the place.
06/07/2017
By: Alex T.
The Woods At Yorktown
I went out there with my family just a few weeks ago to see what all the fuss was about. People kept telling me about the shady management that was there and so I went in looking to see if that was true. The managers that were there, I think there names were Stephanie and Rashad told me about the past situations that were going on. They were up front and didn't hide the fact that there were issues at one point in time. Since they have taken over according to some residents they've seen a dramatic change. If you call Rashad at the office he makes it his business to get you taken care of within 24-48 hours. If you need to talk with Stephanie, she makes sure your file is kept up to date and all your important information is there and before she charges late fees she'll make sure to justify why and if you did pay your rent on time she'll make any adjustments necessary. I'm willing to give them a shot and I believe you all should too
11/19/2016
By: Thalia P.
The Woods At Yorktown
It is true that the area is infested with huge cockroaches. They do not just live in the woods, they live in the apartments. The spray that they use to kill the roaches only lasts for a few weeks. Can you imagine waking up during the night to use the bathroom only to have a cockroach fly toward you when the light hits it? Well, that is what happened to me. Just ridiculous! The maintenance team is nonexistent. There are maybe one or two maintenance people for 118 units. The maintenance people come and go like the managers in the office. Managers last anywhere from six months to a year and then I think they are fired. There is no emergency number on the answering machine for maintenance after hours or during the weekend. I hope you are handy with fixing things. Oh yes. You are also fortunate if you contact someone in the office because it will probably be closed. It will take a while before anyone returns your call since managers have more than one property to manage. Unfortunately I had to give them one star to post my review. I pay my rent on time and I expect better service. A lack of professionalism is another reason management cannot keep residents. My stay will also be temporary.
07/31/2016
By: Leslie G.
Yorktown Motor Lodge
ROACHES! Everywhere! Big waste of $70 dollars very outdated and old. Surveillance cameras every where! Why all the cameras? Owner Needs to spend more money on room update and exterminator than on video camera's! Don't stay here not extremely bad but roaches are unbearable! And the pool is not open it's the end of July?
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03/08/2016
By: J D.
The Woods At Yorktown
I would not recommend to move there.The office staff is crooket and do some shady stuff.they slap you with late fee even doh you paid your rent on time.them houses fall apart. They have absolutely nothing to show for but keep raising the rent every year.there are cats and dogs everywhere. Cats live and breed under the houses with make your house sting like a litter box.the office staff will not do anything about it.I regret moving out here. I will be gone real soonPeople please do some research before yah consider moving here.all I can say DO NOT MOVE ON SUCH A CROOKET PLACE STAY FAR FAR AWAY IS NOT WORTH IT !!!! ILL GIVE IT ZERO STARS IF I COULD.
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03/08/2016
By: J F.
The Woods At Yorktown
Looks nice on the outside but old and nasty in the inside they will show you a model but the apartment you will move in is nothing like it worst part is that it has roaches everywhere and lots of it in every room and specially in the back of the refrigerator cats crawl under the house and makes your whole downstairs smell like cat urine scratch up the paintof your car once again nothing was being done lived there for 3 years was NEVER late on the rent and stuck me with late fees that didn't even exsist they are very crooked in the office and rude kids sprayed red paint on new cars and very disrespectful and nothing was being done this by far was the worst place I have ever lived in...would NOT recommend moving in that dump im just being honest

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