08/18/2014
By: Olivia M.
Saunders House
I would like to add a current review here. My parent is a rehab resident here on the second floor, so this review refers to that. I think there are pros and cons to this facility as follows, and you should keep in mind that the cost is about 25 - 30 % higher than the average for our area.Rooms are not well-maintained. In my parent's room the dresser, a/c panel, TV remote, wheelchair, blind and light fixture all have maintenance issues.The staff, themselves, are quite good...but there are not enough of them. So, if the resident is able to take care of their own basic needs, all will be well. However, if you are placing a person with any special needs: dementia, alzheimers, mobility issues, you will not be satisfied. They are GROSSLY under-staffed. If you ring the call bell, it is likely there will be a 15 to 20 minute wait. If, for example, the resident needs to use the bathroom, or has some sort of emergency, this can be a serious problem. If you are expecting the resident will receive any companionship, be encouraged to participate in activities, or taken to them, or even just chatted with, this is very unlikely to happen.Consider this, even at a kennel, when you board your pet, they have blocks of "play time." And you can pay for more. At Saunders House, where these are our PARENTS, spouses, etc. it is not even an option, and I have never seen it happen.
Tips & Advices
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Send your insurer a claim form for each beneficiary in the plan, as well as a certified copy of the policyholder's death certificate. With the proper information, life insurance claims are generally straightforward. Problems may arise if the policyholder has died within two years of opening the policy. In this case, an attorney may be needed to settle the claim.
In the case of damage, take pictures of the affected area as soon as any safety or health emergencies are resolved. Take note of what happened and all the relevant circumstances and report to your insurer as soon as possible. If any of your possessions were damaged, use an inventory of your important assets and make note of this in the claim. Once an adjuster has made their own report, review it for accuracy.
If you're involved in an accident, you need to call the police right away and have them document the situation. You can file a claim upon obtaining the police report. It's also a good idea, if possible, to take your own notes to record: what happened before the accident, the date and time, traffic signs in the area and road conditions. Also get the other driver's name, address, license plate number, and insurance information. Even photos taken with a cell phone camera can help the claims process. Once you have this documentation, call your insurance company right away.

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