Best 30 Contractors in Worcester, MA with Reviews - YP.com
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03/21/2016
By: Ian C.
Worcester Building Systems
My wife and I attempted to do business with this company to have some custom metalworking done. After failed attempts at contacting the tech to make an appointment to come to our home, we finally got in touch with him. He came out, and took an expensive piece of our equipment to incorporate into the piece he was to build. We were told quotes were coming, etc. After a few weeks of not hearing anything, we attempted contact again to no avail. Multiple messages were left, and ignored. Finally, only after contacting his boss (6 weeks after coming to our house), he returned our call to say he never got any quotes, and has done nothing. He asked for a few more days, and still no call back. He still did nothing, and only responded when threatened to go to his boss again. I demanded our piece of equipment to be returned, and he said he would bring it over that night. 4 days later, still nothing. I made contact and he said he would bring it back tonight, we'll see if that happens.
Tips & Advices
If there is ever a dispute regarding payment over the course of the project, a contractor or subcontractor could place a payment claim, or lien, on your property. To avoid this, ask the contractor to sign a lien release, which is a legal agreement that states that any payment accepted is final. This can come in handy if a contractor has his or her own payment issues with their subcontractors. Signing a lien release form certifies that any payment made by a client to the contractor is enough to pay for any goods or services rendered.
Absolutely ask. Paying too much up front offers the homeowner minimal leverage if the quality of work does not meet expectations or contractual specifications. Try to establish a reasonable pay schedule, such as paying 10 percent of the total cost for each 10 percent of the work that is completed. Include this payment plan in the contract, as well.
Before any money changes hands, there should be a contract to sign. Make sure the specifics of the work and all costs are listed in the contract, including details. If you forget to have something included in the contract after signing it, there's rarely a chance of recourse.
Ask the contractor for proof of their certification before signing anything, as well as their proof of insurance. You should also check your homeowners insurance policy to see if they offer coverage for contracted work. You may want to call your insurance provider and ask for more details on what your plan will and won't cover.
Yes. Plans for how the work site will be cleaned at the end of each day as well as at the conclusion of work need to be put in writing. An experienced general contractor should make every effort to keep the workspace clean and prevent dirtying or damaging any other area. Even so, talk with the contractor about the daily schedule, the logistics of transporting workers and equipment, and how cleanup will be handled.

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