Enterprise Car Rental Locations & Hours Near Woodbridge, VA - YP.com
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02/28/2017
By: Nathan W.
Enterprise Rent-A-Car
The employees were as helpful as possible and the car was in an acceptable condition; however my overall experience was terrible due to their business practices. I started with one week and extended twice. Each week I was told I was paying for my rental for that week with a 100 dollar hold charge which, apparently, was not the case, at all. They had actually never taken the money at all. Leaving me in a false state of financial security. At the end of my rental, when it was time to total up, it was explained that I would be refunded all of the charges and recharged for the total rental. Since there was no money charged to begin with I was charged for my 3-week rental all at once leaving me penniless without any way to pay my bills. Thanks, Enterprise, you were a great "help" during my already stressful experience of replacing my totaled car.
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02/24/2017
By: Yolanda P.
Enterprise Rent-A-Car
I have used Enterprise for several years and I must say that the customer service is above par. The staff is very personable and courteous. The cars are clean and affordable.
02/06/2017
By: David N.
Enterprise Rent-A-Car
Manager took advantage of an English Second Language individual by upselling her a bunch of things she didn't need. His fast talking confused her and he suggested she get it all. I understand it is still her responsibility and wanted to discuss it. He had no empathy and defended his position. He stated they do business with lots of people who cannot speak English. I asked if they had someone who works there that speaks Spanish and he said no and there were never complaints. if anyone understands the culture of people who don't speak English, they say yes to things so they do not feel embarrassed or inferior...and will not complain when they are "burned". I am a police officer and have seen non speaking English citizens become victims and not call the police because of this. again, I understand it is her fault but I also understand that they get points for upselling (my friend works at enterprise) and will do what they have to to make their quota. I asked for his boss to email me and he said ok and I have yet to receive an email to discuss the situation. Even if they cannot do something about it they should respond to a customers request. I always do business with enterprise and will continue but this specific location have some unethical individuals who prey on the "weak." Be advised if you have family members who cannot speak English or individuals that a of a meek personality, steer clear of this location. I will be contacting corporate and the news about this situation if I don't hear from someone soon. its not about the money, its about the treatment.
11/30/2016
By: Cheri W.
Enterprise Rent-A-Car
Excellent customer service! I was very thankful for being able to walk in after I called the day prior to reserve a vehicle. They had my information and vehicle ready to go. I didn't have to wait. I also needed a ride back after I returned the vehicle, and were available to get me where I needed to go as well. Thank you to an awesome team. I will be back to rent again.
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10/12/2016
By: Jeffry M.
Enterprise Rent-A-Car
Agents were knowledgeable , efficient and personable. Rental agreement was quick and easy and painless and they picked me up at the car dealership. What is not to like?
Tips & Advices
Although special insurance isn’t always legally required for a moving truck, all auto insurance providers and moving specialists suggest you buy the special policy from the moving truck company. This is because most auto insurance policies have exclusions for covering vans and trucks over a certain size, and also because auto insurance will not cover the personal property inside a moving truck.
In order to drive a rented moving truck, a person must be on the rental agreement. Just as with rental cars, getting another driver put on your rental truck agreement may carry an additional fee per day.
Moving truck rental cost does not include the fuel cost. Make sure to find out from the rental company if there is anything to know about the type of gas the truck requires, as well as the location of the gas tank.
The rules about moving trucks and weigh stations vary somewhat by state. Some states do not require trucks to stop if the occupants are doing a personal move, not commercial moves. Others require all commercial trucks to stop, regardless of what they’re calling. When in doubt, stop.
Yes, pets are allowed in some moving trucks. However, all moving companies clearly state that renters should not put pets in the cargo area, and that pets should be in a transport carrier or properly harnessed for everyone’s safety. Moving truck rental companies all have clearly posted pet transport safety tips that you should review before moving day.

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