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Awesome customer service before and AFTER the sale or service performed! The employees there are fun, friendly, and always willing to lend a hand. For years Mike would offer me advice or technical knowledge regarding vehicles even though I didn't buy anything, and I watched Mike and Kyle (detail specialist!) treat customers and strangers (broken down vehicles near the shop) the same way. Got a question about a repair done elsewhere or a problem your not sure about? Chances are Mike will know, or assist in any way he could. Long story short..they treat you like you are a friend. Over the years I got to know Mike, Kyle and Chris very well, who are all close friends to me now. Best part is that I got to join the MFA family now, and I will treat our customers the way the trio showed me the past few years.
I would like to let everyone know that Tim and Bonnie Nelson purchased their trailer from us on Oct. 11th, 2014. They pull the trailer back to their place with no problems. Then they contacted us around the end of May of 2015 to inform us that their trailer came unhooked from their vehicle and they wanted us to be responsible for the damages to their trailer and vehicle. Unfortunately we can not be held liable for how a customer hooks their trailer up, 7 months after purchasing it from us.Thank you,AaronS&S Trailer Sales
Have known mike for few years now! Stand up guy and will always tell you the truth!!! Wether you buy a vehicle from him or not he will do his best to point you in the right direction. Above and beyond that they will stand behind their product to your 100% satisfaction. Hard to find people like that nowadays! Highly recommended when looking for your next used vehicle.
We highly recommend Mike Federwitz for your auto purchases. We have bought several cars from Mike. He is straightforward and honest and is always fair with value and price. Chris is knowledgeable and will help you find the right car for your family. Kyle and the crew do a great job detailing. Your car will look like new! They are a great business to work with!
Such a great car-buying experience!! Not once did I feel pressured or pushed in any direction, the guys there are all wonderful and helped me find exactly what I was looking for in my price range...and I LOVE MY NEW CAR!!! Will definately be buying from them again and will recommend to all my friends/family!
I don't know what Mary is fed up with, these guys are great, by far the best ATV store around, they have in stock most things needed, very knowledgeable people that will bend over back wards for you, and prices are best around, my guess is she has that problem where ever she goes.
Bought a buick lasabre had a little problem after about 2 weeks with power window on my driver side, they helped me out in a pinch and got it fixed cheap for me been great ever since and that was over a year ago.
I just bought a truck from Mike. They are very professional people to deal with, excellent service and the price was the best I could find. They helped me out with getting the loan and I would shop here again.
These guys are the best! Thank you to them a million times over and I put on 50 miles w a smile this evening smile emoticon Thanks again to mike and Chris you guys are awesome!
Very good customer service. They worked with their banks to get the payment where we wanted it, which we thought was great! Would recommend them to others.