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01/24/2017
By: Tia C.
Enterprise Rent-A-Car
The customer service at the Auburndale Enterprise Location is world class. I never have to worry about my reservation details Mitch and Ryan call ahead and they pick me up when needed. These guys go the extra mile for all customers and they do whatever is needed to make the rental experience pleasant. The wait time is minimal and that's impressive because the Winter Haven Airport is small yet busy. The cars are always clean and ready to go they are never washing them at the last minute I appreciate that. Most of all everyone enjoys their job and it shows in their performance. Thank you Mitch and Ryan for taking good care of my rental needs by going above and beyond. On a scale of 1 to 10 with 10 being the highest I give you guys and Enterprise an 11. Exceptional!
Tips & Advices
Although special insurance isn’t always legally required for a moving truck, all auto insurance providers and moving specialists suggest you buy the special policy from the moving truck company. This is because most auto insurance policies have exclusions for covering vans and trucks over a certain size, and also because auto insurance will not cover the personal property inside a moving truck.
In order to drive a rented moving truck, a person must be on the rental agreement. Just as with rental cars, getting another driver put on your rental truck agreement may carry an additional fee per day.
Moving truck rental cost does not include the fuel cost. Make sure to find out from the rental company if there is anything to know about the type of gas the truck requires, as well as the location of the gas tank.
The rules about moving trucks and weigh stations vary somewhat by state. Some states do not require trucks to stop if the occupants are doing a personal move, not commercial moves. Others require all commercial trucks to stop, regardless of what they’re calling. When in doubt, stop.
Yes, pets are allowed in some moving trucks. However, all moving companies clearly state that renters should not put pets in the cargo area, and that pets should be in a transport carrier or properly harnessed for everyone’s safety. Moving truck rental companies all have clearly posted pet transport safety tips that you should review before moving day.

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