Doctor Today Urgent Care in Winter Haven, FL with Reviews -
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By: Cindy L.
Doctor Today-Urgent Care
How do they have an A rating with all of these complaints?!? This place is literally the worst!! Stay away!!!
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By: Susie R.
Doctor Today-Urgent Care
I scheduled an appointment for my daughter, & gave them the insurance info. When we got to the office, I was told they had not ran her insurance & they would not see her. She HAD to be seen, she was sick. So, they charged me $75 & said it would be reimbursed once they ran the insurance the next day. Two weeks later, I scheduled another appointment for my daughter. I asked what insurance info they had for her & it was STILL her old insurance info. They had never updated it in their system, therefore had never verified it for the appointments or the refund WHICH I HAVE NEVER RECEIVED. I rescheduled the appointment because I wasn't about to pay out of pocket again & take the risk of not being reimbursed. Again, at the 3rd appointment, I was told her insurance had not been ran. The nurses are rude & disrespectful. The male manager did not offer any resolution or apologize for the incompetency of the staff. I will not give them my business again, nor do I recommend them to anyone.
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By: Manda H.
Doctor Today-Urgent Care
Inconsistent billing. Had lab work done and had to pay co pay just for them to tell me the results of my lab work from behind the receptionist desk. Receptionist told me i was going to have to pay for an urgent care visit because i did not schedule an appointment though previous receptionist told me that it wasn't necessary to make an appointment, just come in and get my results. They sent in the wrong labwork the first time so I had to return again. Just a scheme to get money out of you. Will not return here for primary care
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By: Tracy B.
Owl Now Urgent Care
My daughter went to this office, the service was great. The Dr was very attentive & great bedside manners. Would definitely return, if ever needed. I highly recommend this office over ANY other "after hours" facility in Winter Haven, fl.
By: Linda K.
Owl Now Urgent Care
went there and saw a DR. immediately. office was well lit, nicely decorated and abundant seating. I was impressed by the short time we were there and the great service. would recommend it instead of a hospital emergency room
By: heathercolpetzer
Doctor Today-Urgent Care
Went in in pain.. still in pain, MRI proves that I have major back issues but still have to wait to go to pain management...
By: Lindsay K.
Doctor Today-Urgent Care
Rudest most unprofessional place ever. The nurse is the receptionist too. Cash only is a little weird. Definitely looking for a new doctor.
By: charise.tate
Doctor Today-Urgent Care
I had an 8:00 app., thinking I would get in and out fast. I waited until 8:10 and left because no one had shown up for work. Went back at 8:30 and was told to sign in and I would be seen after every one else one the list, including walk-ins. I was on time. They showed up late. VERY UNPROFESIONAL :(
By: fed_03
Doctor Today-Urgent Care
This place is the worst. I had an appointment and I still wasn't seen by a doctor until 2 hours later.
Tips & Advices
Under most health insurance plans, urgent care visits will require a copay that is usually less expensive than emergency room visits, but more expensive than standard doctor visits - around $120 on average. Urgent care staff do not have much information regarding individual coverage, so be prepared and check with your insurance provider to understand costs.
It is common for urgent care physicians to recommend follow-up treatment after an initial visit. Most commonly, patients will be asked to return to the clinic or their primary care doctor if symptoms get worse or do not improve in a certain amount of time. Patients might be referred to a specialist for treatment of more complex conditions. Or patients may simply be given a few basic tips for recovering at home. In any case, patients should follow the doctor’s advice regarding next treatment steps.
If needed, urgent care doctors can prescribe medication to treat conditions. This may include antibiotics for an infection or pain medication for a broken bone. Be sure to follow the doctor’s instructions for taking these medicines.
Be sure to explain your symptoms to physicians in as much detail as possible. Note when or where the symptoms first appeared if possible. Inform urgent care staff of any medical conditions you may have, all allergies, and all medications you are currently taking. Also be sure to bring proper forms of identification, and any health insurance cards/information to help process your visit.
You should be able to find a 24-hour urgent care clinic by searching online resources such as Be sure the location is included in your health plan network before visiting.

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