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01/03/2015
By: Nicole H.
The UPS Store
I went to this UPS store as it was recommend. The woman was very rude and short with me. She didn't offer up any helpful information. She answered the phone while she was waiting on me and was rude and short with the person on the other end of the phone. The young girl working there then took over and was very friendly. As soon as the original lady got off the phone she took over from the young girl which I wish she hadn't. & I had to explain what I needed for the 3rd time and her attitude never changed. She never apologized for the phone and as I was giving her information for my shipment (the original lady) she started having a conversation with the other employee. I felt like it could have waited until I was done since I was the only one in the store, and I still struggled to get waited on in a timely manor.

Just a moment...