Bale Valley Restaurant in Winnetka, CA with Reviews -
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By: Santiago F.
Jaltepeque Restaurant
Comida horrible te cobran mas de lo que debe ser .no te dan recibo y si les reclamas te dicen,son los taxes yo no recomiendo este lugar.ojalá que vea el dueño esto que escribo para que cambie su sistema. que es jorrible
By: rubyruerita
Jaltepeque Restaurant
We phone ordered 12 bean and cheese papusas and instead they gave us 12 pork. We ripped 4 of them in half b/c when the first one wasn't pork so we started checking the rest. Even though we had to drive 30 minutes round trip to exchange them they wanted to only exchange 8 of 12 b/c 4 of them were ripped. HORRIBLE CUSTOMER SERVICE! At this point I wanted a refund and they refused so I had to argue with them until I got 12. They messed up the order and expected me to just pay them $8 for food I did not receive. There have been plenty of times they shorted me 1 papusa and still charged me! After this, I will never go back to this place. Vicki was the one who gave horrible customer service! I would suggest avoiding this restaurant!

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