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03/12/2016
By: suzannegoodinghaney
ASAP Plumbing
Jim Schreffler came to our rescue when a self-install on a new hot water heater went horribly wrong. Our home was built in 1950, so it is not without issues. As soon as the water heater filled, a pipe burst inside the wall, loosened during the install. Come to find out it was the original galvanized pipe, and clogged from rust and gunk. Jim gave us a free estimate for the re-piping job and came out to do the work the very next day. The work area was left clean, professional looking. His rates were very reasonable considering the top quality work we received. I'm just very happy and will definitely hire him again for future work on this old house of ours. Thank you, Jim!!
01/15/2013
By: mrsharting
Benjamin Franklin Plumbing
Jaime and Taylor came out to my house right on time today! I was so impressed with their service! They put on shoe covers when they came into the house and were very polite and friendly. I felt very comfortable having them in my home. They are trustworthy and honest with their prices and their work. Benjamin Franklin Plumbing was great to work with from the second I called them! They explained everything they were doing as they were doing it. They were also very honest with me about what solutions I should take to have my problem fixed. Their prices were very affordable. From now on, there is only one plumbing company for us. Benjamin Franklin Plumbing. Thank you!
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07/08/2015
By: Cynthia B.
Benjamin Franklin Plumbing
Benjamin Franklin Plumbing Wichita came and did a little work on my water heater that is still under warranty today. I love that I can trust them to come into my home and do work even when I am not home. I also appreciate the fact that they are neat, always wearing shoe covers when they are walking inside my house. The last thing I want to say is that the technician wrote me a note that while he was waiting to make sure the water heater would stay lit for 30 mins, he noticed that my air filter to my AC might need to be replaced as it was getting a little dirty. Haha! I LOVED that!
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07/05/2016
By: John G.
Benjamin Franklin
Nice professional young men. I own a commercial general contracting company, and was way too busy to mess with replacing my hot water heater, and let me tell you, these are good hands (workers). This is not your bargain basement deal, this is top service. If you want a good job with no hassles you can't go wrong here. The little things I know to notice as a GC were there. If you want the dodgy joe-pickup cheap deal, which may or may not work out, don't call here.
11/30/2016
By: Christine B.
Poor Pappys Plumbing
Poor Pappy's Plumbing ROCKS!!!! Victor gave me a quote over the phone for a project unseen and it took me a couple days to get it approved. Once I called him to say we had approval, he was there before the hour was up and did not go even a cent over the amount he quoted me!! That, my friends, is service! I will call him again and again when I have projects in the area...Thanks so much Victor :)
08/15/2016
By: Jon D.
Poor Pappys Plumbing
3 days after we moved into our house we had multiple water leaks in the basement ceiling. Home Warranty couldn't handle it so we called Pappy's Plumbing and got awesome service. They are professional, got here when they said they would be, kept work area clean, explained everything in detail, took care to do the job right - highly recommended - will use them again!
06/21/2016
By: Dave M.
Poor Pappys Plumbing
They responded to my problem in a timely manner, which I appreciated. Even though they were having a busy day, they did not rush on my issue, they took their time and did a thorough job. They were courteous and cleaned up after the job was done well. I will call them again if I ever have those kinds of trouble again. Thanks guys.
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06/10/2016
By: Deborah S.
Poor Pappys Plumbing
Called Pappy's Plumbing came out quickly and scheduled the service - (putting in an outside clean out). Price was good and communication was clear and frequent with each step of the process. Will definitely call again should we have a need.
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07/08/2015
By: Kendi F.
Benjamin Franklin
Clean, knowledgeable technicians work very efficiently! We love Ben Franklin plumbing, and appreciate their prompt service and straightforward pricing! We are loyal customers!
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08/15/2016
By: Kristin T.
Poor Pappys Plumbing
He came out right away when we needed him. He was very knowledgable, professional and gave us multiple options for our issue. I highly recommend them to anyone.
Tips & Advices
  • Are you licensed and registered?
  • Are you insured and bonded?
  • How many years have you been in business?
  • What, if any, professional associations do you belong to?
  • May I have a list of references?
  • Do you offer a written warranty for your work?
  • Will I need a permit for this work?
It is important to have a written warranty for any work or repairs done to the plumbing in your house, especially if it is a major repair. Look for a professional  who is willing to  stand by his or her work.
Before you hire a plumber, contact their past customers if you're able to. These people can be a wealth of information if you ask them the right questions. Pose the following queries to these former patrons when you get the chance:
  • Were you pleased with the work done?
  • Was the project completed on time?
  • Did the plumber give you a written warranty and guarantee his or her work?
  • Were there any unexpected costs that arose?
  • Would you hire this plumber again? If not, why?
A permit provides added assurance that the work is done correctly. Having this in place means an inspector will check the work your contractor or plumber does to ensure he or she did the job correctly. If you plan on putting your house or commercial building on the market, a real estate agent and prospective buyers will want to check any large work you did to make sure it was done properly.
A trustworthy plumber will have both commercial liability insurance as well as be bonded. The insurance and the bond protects the plumber from paying for any damages made to your house out of pocket. Having professionals that carry both of these policies can protect all of you from any mishaps that could occur while they work on your building.

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