Jay Hatfield Mobility-Wichita Kansas
Special Needs Transportation
11922 E Kellogg Dr, Wichita, KS 67207
9:00 am - 6:00 pm
- Mon - Fri
9:00 am - 6:00 pm
10:00 am - 3:00 pm
Secondary Phone: (877) 714-2346
TollFree: (866) 885-2593
CategoriesSpecial Needs Transportation
Parking: Lot, Free
Wheelchair Accessible: Yes
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My elderly parents bought a mobility van from Jay Hatfield less than a year ago when my mother was diagnosed with ALS. 11 months later, mom has passed and Jay Hatfield is more than willing to buy the van back at nearly 1/2 what they charged my parents for it. Condition is as good as it was when sold for $32,000 with less than 5,000 miles added to it and they offer $17,000. The only thing wrong with the van is that Jay Hatfield disposed of the passenger seat. Dealer installed a wheelchair lock when mom got her chair, but they disposed of the seat. So now we have a van that Jay Hatfield won't buy back at a fair price and a van that does not have a passenger seat. Be very wary dealing with this company. I think they took advantage of my mother's situation to make a fast buck. They've also lied about the van seat saying my elderly father took possession of it. Then changed story to say they delivered to the house. Another lie because it's not there. I'll close by saying that the only reason I gave them one star is because YP won't let me grade them lower. If you are in need of a van, shop around, there are other dealers in Wichita, this dealership is not to be trusted.
Absolutely unbelievable, I called last week to rent a wheelchair accessible van. Was told it was reserved and I just needed to send a copy of my drivers license & insurance before our pick up. I tried to email a few times as I had the wrong email address, but I finally got through to day to verify the price because I thought it had been quoted wrong and I'm told they made a mistake and rented it to someone else because that person didn't check with the person who had rented it to me. Oh and I could rent one in LENEXA. hmmmm. Lenexa is right next door to Wichita right??
I've asked for a manager to call me, we will see how this turns out.
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