First Care Medical Clinic in Wichita, KS with Reviews - YP.com
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10/19/2017
By: L C.
Wichita Surgical Specialists
I was referred to Wichita Surgical Specialist by my General Practitioner for a routine procedure. The pre-procedure office visit was simple enough, though how complicated is to to weigh someone. I was then given what appeared to be a couple of brochures and told to show up at a future date for the procedure. There were some highlighted areas in the instructions and some scribbled instructions too. I followed the instructions and showed up for my procedure only to find out they failed to tell me the procedure was was to be performed at a different location. I managed to rush to the second location and still arrive on time but a little frazzled from the events. They asked me if I had filled out the admittance paperwork. I was not given anything that resembled admittance paperwork. Upon later inspection of one of the brochures I found the admittance paperwork folded up inside it. In the process of filling out the admittance paperwork after rushing to the second location I came across other instructions and found that there were other deficiencies in their procedure day instructions. My anxiety continued to grow. I managed through this too only to be confronted with some unnecessary and badgering questions being asked in the admittance process. It was later explained by another higher up staffer these questions were unnecessary. I finally submitted to my anxiety and called off the procedure. I did this only after confirming there was to be no charge incurred for the cancelled procedure. I was given assurances there was no charge. I later received a bill for the initial office visit. The office visit that all of the calamity that ensued stemmed from. I called the office and after dealing with incompetent phone staff and another layer of incompetent office staff I finally found someone who seemed to care that my experience was frightful. They waived the charge. This is as complete of description as I can give in 2000 letters. In a word Incompetent
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10/16/2017
By: Christy H.
Northwest Family Physicians
This office is the worst physicians office I have done business with in 48 years. The staff is rude, they hang up on you, do not apologize. The unprofessionalism is shocking. If you want to receive excellent treatment, my advice to you would be to look elsewhere.
10/16/2017
By: customer440608
Northwest Family Physicians
The Customer Service is horrible. When trying to work out billing issues with the insurance company, I was told to leave and they didn't know what to tell me except my insurance had not paid. I had the insurance company on the phone and they would not even let them talk to anybody about this issue. The insurance company showed the bill paid in full and they were trying to work through the discrepancy. I was told " I'm sorry we can't let you see a manager." I asked multiple times and was denied every time. It was to the point that I was not even being looked at any more. They had already approved my kids doctor’s appointment a week ahead of time and after I was already there with my kids they told me that they refused to see us. They refused to let me talk to anyone and they refused to talk to my insurance company. They would not answer any of the insurance company's calls, and they ignored my voicemails after I left the office. When I called the nurse line to ask for a referral for my boys to see a neurologist my response was " I don't know what to tell you if you don't pay your bill." So the front desk had within minutes told no one to talk to me about anything. The Customer service and management is horrid!!!!! What kind of business won't let you speak to a manager or even try to work with you when you are trying to get things figured out. Since all of my messages have gone unreturned I assume that no one at the office is willing to try to work out the issue with the billing that insurance shows is paid. I would suggest avoiding this place at all cost!!!!! It's too bad that a great Doctor has to be associated with a place like this.They had already approved my kids doctors appointment a week ahead of time and after I was already there with my kids they told me that they refused to see us. They refused to let me talk to anyone and they refused to talk to my insurance company. They would not anwser any of the insurance company's calls, and they ignored my voicemails after I left the office. When I called the nurse line to ask for a referral for my boys to see a neurologist my response was " I don't know what to tell you if you don't pay your bill." So the front desk had within mintues told no one to talk to me about anything. The Customer service and management is horrid!!!!! What kind of business won't let you speak to a manager or even try to work with you when you are trying to get things figured out. Since all of my messages have gone unreturned I assume that no one at the office is is willing to try to work out the issue with the billing that insurance shows is paid. I would suggest avoiding this place at all cost!!!!! It's to bad that a great Doctor has to be associated with a place like this.
09/23/2017
By: Donni L.
Nguyen, Baoluan, MD
I wrongfully judged Dr Nguyen by one bad appointment. And I'm thankful I gave it another chance because he really is a caring doctor and he is really on top of my diabetes and the best treatment. This month his nurse returned my call immediately and refills were called in immediately. Mistakes happen at ALL medical facilities and I was too quick to judge and leave bad reviews. Its hard to find a doctor who responds quickly. I'm glad I went back.
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09/08/2017
By: Andrew G.
Galichia Medical Group PA
The doctors and staff at Galichia are absolutely horrible. people. There is no better way to put it. They show no compassion or care for their patients, and show no concern for the patient's pain.. They are quite rude, and act like very cold, methodical matter-of-fact machines. They are completely unwilling to sympathize with the patient. It is clear that they are offended that the patient has the nerve to even ask for treatment. They show no sympathy or compassion towards the patient and are quite sure they are going about things perfectly.Recently I went to Galichia for an acute ear ache. The pain was indescribable.. The doctor looked at it and said it was extremely red and swollen.. However, I was given nothing for the pain the entire time I was there, despite the fact that the pain was so intense that I could barely move. or talk. When I asked about them not giving me anything for the pain, they were extremely defensive about not being able to give me anything at all for the pain.
08/19/2017
By: Too B.
Gadalla, Aly A, MD
Dr. Gadalla greets you with a smile and kind manner that is genuine. He is very knowledgeable with years of experience. I have always come away feeling confident of his diagnosis and treatment plan. I started seeing dr Gadalla after my car accident and back pain management. He treated me very well and was very understanding of the car accident injury dynamics. Highly recommended. Explained to us his philosophy of Pain Management.
07/25/2017
By: Dayna H.
Axiom Healthcare Services
Axiom Healthcare Services cares about their employees and residents. My grandmother was a resident at Reed's Cove for a short period of time. The atmosphere is welcoming with beautifully built and decorated facilities, not overwhelming or stressful.
06/26/2017
By: John D.
Accident Pain and Work Injury Clinic
I love coming to see Dr. Gadalla. He is a wonderful Dr. Who listens and tries to help in any way he can.
05/14/2017
By: Kacy S.
Nguyen, Baoluan, MD
He is very short tempered, nasty doctor I have ever had. No respect for nursing staff. Very poor bed-side manner. No respect to nurses either. I would not go back there.
05/06/2017
By: John D.
Gadalla, Aly A, MD
I absolutely love Dr.Gadalla ! He is a very attentive caring Dr. I have been with him for almost three years now, very reliable and confident, I recommend him to everyone looking for a good Dr.
Tips & Advices
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