I had a very different experience that ehushour. I haven't been collecting coins since I was a kid. Both my mother and my in-laws had saved a number of coins - several hundred. Twenty years after their passing, it got me back into coin collecting. After reading ehushour's review, I was leery about going to Heartland. I did decide to check them out. I needed some coin holders in any case. I also took an 1878-s Morgan dollar with me.When I got there, it was quite busy. Within five minutes I was being helped. I mentioned that I had come into a fair number of coins and was getting interested in collecting again. Even though that, other than buying $3.75 worth of collecting supplies, it was clear that I wasn’t buying or selling anything on this visit, he took all the time I wanted to answer all my questions about resuming coin collecting. He gave me a fair assessment of the Morgan dollar. All in all, it was a good experience. I don’t know (yet) if they have the best prices either for buying or selling, but they seemed reasonable. If you are thinking about going there, I suggest you go and post something about your experience.